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Soleron said:

I just got my 3DS today and it turns out I can't see 3D. I just see a blurry 2D image and get a headache. I'm short-sighted in one eye and long-sighted in the other, both to a degree glasses can't fix well enough for the middle distance.

Also I started up my only game (Rayman) and the first thing that happened was that I fell through a wall into a blue void. DId they not bugtest this thing?

Try closing one eye while you are trying to play in 3D. If you still have problems with the image, you are holding it wrong.