valen200 said:
angrypoolman said:
valen200 said:
RolStoppable said:
Why is what angrypoolman said such a big issue? I have read worse things on this forum, like a PS3 fan saying that he spent several hours each weekend at Walmart on his own (so not working there) to convince random people to buy Blu-Ray, not HD-DVD. |
I can tell you why it makes me angry. I work in retail at wal-mart. I was in electronics for over a year and have been in photo lab since then. I consider his behavior unprofessional. I love Nintendo also, but it is unethical to manipulate customers. People would often ask me which is the best system and I tried to find their likes/dislikes, tv setup, internet setup, and a list of pro/cons for each system. I never once argued someone get a Wii over another system because i Liked it most. If someone loves fps and and racing games then I could show them the games we had for each system in those genres and let that person decide.I believe it is in the best interest of my job/the company to have the customer happy with the purcahse and informed of his options.
I guess it's like someone who is a waiter gets annoyed at poor service at a restaruant. It's a pet peeve.
@ topic- I don't really think there will be a major impact on used. We will stock more new consoles than the gamestops in town will sell of used and new combined. I can only imagine it is the same for target and best buy. When Christmas comes we will be all sold out of the new consoles for every system. Christmas is good for everyone in retail - except the schmuck behind the counter on black friday. ... Weee!
@Rol - I finally started watching Kim possible. I'm late to the party, but I get it now.
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Manipulation is the name of the game when it comes to retail. They will admit this to you. (although they don't like the term manipulation, that is what it is.)
Ok really, if somebody were a fan of FPS, I would recommend them a 360... a used one, but nevertheless a 360. I would also tell them about the PS3 and the Wii. The Wii, has a completely different way to play FPSs but they have less of them. 360 has an abundance of them with beautiful graphics and a great controller for them.
You are making up scenarios in your head that don't exist. If somebody comes to me and a 360 is the best console for them, im not going to recommend them a fucking Wii, it'll just make them hate Nintendo and GameStop even more. Chances are that they would sell it and buy a 360 anyway.
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Manipulation is not required to be a good salesperson. Or at the very least, when you do not work for comission manipulation is entirely unneeded. I honestly don't know the pay sytem of gamestop. And it is unethical to manipulate someones choices by giving them an edited portion of the pros and cons. It is called a lie of omission.
Every once in a while I will ask salespeople from other chains questions on a subject that I have a background in just to see what advice they give me. The ones that try to steer me too strongly in any given direction are the chains I avoid.
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I don't know what else to say at this point except.. sorry.. i guess. =[
I am guilty of the whole 'lie of omission' thing you have described, I guess that in some way makes me a bad salesperson, but all I know is that I sell a bunch of shit.
