I don't know how it works in the UK, but if you have some proof that you wanted to cancel your donations (called and they claim that the call is recorded or sent a letter), then you should be able to threaten to take them to small claims court unless they pay back everything they took plus the overdraft charges. That would be fairly effective, especially if you tell them you have proof to back you up. It would be cheaper for them to just pay, then to send someone to court and pay.
If you have no proof that you tried to cancel, then you are probably screwed, but I would write a letter asking them to cancel all further withdraws from now on. Also, considering the circumstances, I'd get someone to witness you delivering the letter so you have backup if it comes to taking them to small claims court.
Oh, and I'm all for helping a charity out, but if it causes you to waste money on overdraft charges, I'd want everything back and give it all to someone else.
Existing User Log In
New User Registration
Register for a free account to gain full access to the VGChartz Network and join our thriving community.
