MontanaHatchet said:
Remember the law of working at retail? "The customer is always right?" Unless a customer asks you for help, you shouldn't tell them what they should and shouldn't buy. And even if they do ask for help, their decision is something that's right for them. I'd much rather play Gears 2 than Bionic Commando, and I wouldn't want someone at a store getting mad because I made that choice. |
its called suggestive selling, it is a form of salesmenship. You can make suggestions on products a customer should consider purchasing.
While yes the customer is always right that does not mean in retail's mind the consumer is inteligent. One of the major rules in retail is to assume the general consumer is mindless.










