I don't understand how you can't access your files. Do you mean you can't access your files on your Mac/PC or your iPod? If it is the iPod, you should still have the music on your Mac/PC and this isn't really an issue of accessing your music as you still have it. Rather your iPod broke.
Now, if you can't use the music that is on your PC because iTunes randomly decided to lock you out, then I would be pissed.








