Are Out of Warranty Owners Second Class Customers?

[badgenome]

Honkeytonk Monkey said:

WAH my Xbox died and I have to pay to fix it. If you don't want to fix it then don't. If you think you're being wronged by having to deal with this then don't fix it, don't buy another Xbox and go on with your life. At least MS was decent enough to extend the RROD to 3 years and acknowledge the issue. I went through 3 PS1s, turning them on thier sides to make them work. I went through 4 PS2s with various issues ranging DRE to parts falling off. EAch time I called Sony I was told I would have to send it in for repair at my own expense, which ended up being almost the same price as a new console. My solution, no whining, no pissing and moaning, just stopped buying Sony consoles after the last PS2 broke.

The RROD extension protected prople from that issue, and was not swept under the rug by MS. Anybody that bought thier 360s after the shit hit the fan with the RROD was basically doing so knowing it was an issue. Hell even my sister knows what RROD is and she's never touched a video game. Gamers have even more info available to them and shouldfd have known the system exhibits alot of other issues.

It's not like it's breaking news that the 360 was designed in a darkroom by pre-schoolers.

That wasn't his complaint at all. Microsoft customer service has jerked him around for about a month.