FilaBrasileiro said: -Make PSN betterPSN has made great strides and is a LOT better than before, but it still is behind Live, not only should Sony try to match Live on certain stuff (more movies, TV shows and games, cross game voice chat, chat and demo on pretty much every game, PS2 games on the store, etc) but they should try to do stuff that Live doesn't have like a Music store with MP3s and music videos for sale.
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They can't really do the highlighted parts.
Cross game voice chat: Developers usually use their own servers on PS3 games, so this would be impossible. Microsoft can do it because the games usually are on either their own servers or hosted by the player. For the few games that have dedicated servers, like Left 4 Dead, the functionality can easily be programmed in.
Demo on every game: The demo thing is up to the game developer, not Sony. This takes time, and therefore money, to produce, and some either can't afford it or would rather get the game done faster or put in more content.