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Forums - Nintendo Discussion - Seriously Amazon? This is how you send me my Pokémon Sun/Moon?

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SuperNova on 24 November 2016

Mine came in a box that was three times the size of the actual gamebox but other than that it was fine. Mostly because the box actually closed and felt solid.



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GarlandSteve74 on 24 November 2016
hershel_layton said:
GarlandSteve74 said:
I just got a new GTX 1070 yesterday and Amazon didn't even put it in a box!

They slapped a shipping label right on the retail packaging and sent it to me UPS.

The box came filthy and beat up with sticker adhesive and paper all over the front of it.

I complained about it and they gave me a $50 refund but I was still pissed that that's how they ship $400 computer parts.

Back to Newegg in the future.

newegg seems cool, but idk about their reliability. would you recommend it?

I used to shop exclusively with Newegg until I signed up for Amazon Prime.  

They were awesome but I figured with the free shipping Prime provided, I might as well take advantage of it.  

The only issue I had with Newegg was that they only offer exchanges on video cards and processors where Amazon offers refunds.  

Other than that I think Newegg overall is the better company and will happily go back to shopping there in the future.



d21lewis on 24 November 2016
superchunk said:
pbroy said:

Do I do that by posting a review on the item?

No and I've never understood why putting up a negative review of the item made sense in these situations. The review is for the game, not Amazon service. You need to contact Amazon support.

You get to make two reviews. One of the product and one of the seller(or your experience with them). That's why some sellers have lower ratings than others. And once you give them a shitty review, they do everything to get you to change it.



superchunk on 28 November 2016
Chazore said:
Amazon really needs a delivery review service rather than us having to contact customer support. people would benefit more if that was out and publicly visible, that way people might think twice before buying based on poor delivery service and Amazon and the carriers might actually step things up (not like it'll happen overnight though).

You can put in review of the product, seller and shipping all separately from any order.



superchunk on 28 November 2016
d21lewis said:
superchunk said:

No and I've never understood why putting up a negative review of the item made sense in these situations. The review is for the game, not Amazon service. You need to contact Amazon support.

You get to make two reviews. One of the product and one of the seller(or your experience with them). That's why some sellers have lower ratings than others. And once you give them a shitty review, they do everything to get you to change it.

Yes, but this wasn't the seller who boxed/shipped. This is fullfilled by amazon, meaning the seller sends product to Amazon centers and Amazon boxes/ships (if it was 3rd party seller at all).

I suggested calling support as that would be faster and likely get better recompense for the issue.



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Squall_Leonhart on 28 November 2016

My recent amazon order (worth in total £150 was just left on my doorstep whilst I was out, even though I have a neighbour who is noted on my account to deliver to!