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Forums - Sony Discussion - Sony: PS4 failure rate is at horrifying 0.4% (oh the horror !)

As few as 0.4 per cent of launch PS4 consoles are experiencing technical problems, Sony has stated.

It was revealed yesterday that a handful of consumers – as well as websites IGN and Kotaku – had experienced technical problems with their launch PS4s.

Sony, however, has claimed that failure rates are well within expectations.

"A handful of people have reported issues with their PlayStation 4 systems,” a statement supplied to IGN said. “This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive.

“We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch.

“There have been several problems reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of systems. The number of affected systems represents less than 0.4 per cent of shipped units to date, which is within our expectations for a new product introduction."

Hardware failure stories are undoubtedly a modern part of any console of tech launch. With millions of consumers rushing to buy devices at the same time it is inevitable that someone, somewhere will receive a faulty product.

And with the internet being the internet, just a handful of disgruntled customers can lead to an awful lot of noise.

But with the trials and tribulations of the Xbox 360’s Red Ring of Death still alive and well in the minds of many, hardware failure remains a very sensitive issue. Only once both launches are behind us will we have a true picture of whether there are problems present that are beyond the norm.

 

http://www.mcvuk.com/news/read/sony-launch-ps4s-have-0-4-fail-rate-within-expectations/0124379



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This number was released before PS4 was released. Nobody knows the actual number unless you believe they can compile that data less than 48 hours after launch.  Hopefully it is low but this number is also false.  Now I think we should have an official thread for this topic instead of making countless threads about it for the next few days.



TheEspionage said:

This number was released before PS4 was released. Nobody knows the actual number unless you believe they can compile that data less than 48 hours after launch.  Hopefully it is low but this number is also false.  Now I think we should have an official thread for this topic instead of making countless threads about it for the next few days.


It was for the 4000 PS4s which were delievered to Taco Bell winners 2-3 days before the official launch. Why would those PS4 be any different than the ones people bought on launch



This is super late, it was 0.4 with the Taco Bell PS4s



Kane1389 said:
TheEspionage said:

This number was released before PS4 was released. Nobody knows the actual number unless you believe they can compile that data less than 48 hours after launch.  Hopefully it is low but this number is also false.  Now I think we should have an official thread for this topic instead of making countless threads about it for the next few days.


It was for the 4000 PS4s which were delievered to Taco Bell winners 2-3 days before the official launch. Why would those PS4 be any different than the ones people bought on launch


It is different because there is 100's  of thousands now rather than a couple thousand.  Just wait a while and don't worry about the issue right now.  It may be a problem and it may not be.  Forums tend to make things look worst than they actually are if that helps any :)



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TheEspionage said:
Kane1389 said:
TheEspionage said:

This number was released before PS4 was released. Nobody knows the actual number unless you believe they can compile that data less than 48 hours after launch.  Hopefully it is low but this number is also false.  Now I think we should have an official thread for this topic instead of making countless threads about it for the next few days.


It was for the 4000 PS4s which were delievered to Taco Bell winners 2-3 days before the official launch. Why would those PS4 be any different than the ones people bought on launch


It is different because there is 100's  of thousands now rather than a couple thousand.  Just wait a while and don't worry about the issue right now.  It may be a problem and it may not be.  Forums tend to make things look worst than they actually are if that helps any :)

This is counting percentage, not the overall number of failed units. And I ask you again, what makes the launch PS4s any different for them to have bigger failure rate compared to taco bell PS4s?



TheEspionage said:

This number was released before PS4 was released.


Thousands of hours of QA gives Sony and MS a fairly static baisline. The 0.4% isn't just some random conclsion.



 

Kane1389 said:
TheEspionage said:
Kane1389 said:
TheEspionage said:

This number was released before PS4 was released. Nobody knows the actual number unless you believe they can compile that data less than 48 hours after launch.  Hopefully it is low but this number is also false.  Now I think we should have an official thread for this topic instead of making countless threads about it for the next few days.


It was for the 4000 PS4s which were delievered to Taco Bell winners 2-3 days before the official launch. Why would those PS4 be any different than the ones people bought on launch


It is different because there is 100's  of thousands now rather than a couple thousand.  Just wait a while and don't worry about the issue right now.  It may be a problem and it may not be.  Forums tend to make things look worst than they actually are if that helps any :)

This is counting percentage, not the overall number of failed units. And I ask you again, what makes the launch PS4s any different for them to have bigger failure rate compared to taco bell PS4s?


different batch, factory it come from etc.. 



 

 

Regardless, the only thing that you need pay attention to is if Amazon stops sales on PS4. My Brother works at Target, his friends work at Bestbuy. Guess how many returns they have received after over 500+ units sold?

0



 

Pjams said:
Regardless, the only thing that you need pay attention to is if Amazon stops sales on PS4. My Brother works at Target, his friends work at Bestbuy. Guess how many returns they have received after over 500+ units sold?

0


Did Amazon get any returns? 



This, I stole from grandpa...It's called soap.