KylieDog said:
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Retailers don't get a refund of any kind unless product is sent back. If the store sells it, even at a discount, they still paid full price for it. They don't cut the price and then demand a refund from the distributor.
And even then you need to have a consignment agreement first which not all retailers (especially in the US) have. Basically this means that units are shipped to retailers but the retailer only pays the distributor when a copy is sold rather than paying in full for product up front. Then unsold units get returned. There is also 4 or 5 different consignment sales models but this is really only common in some parts of Europe.
The rEVOLution is not being televised