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Forums - Sony - Sony Refuses To Replace Backwards-Compatible PS3s

stevechan said:
City17 said:

About a year ago, backwards-compatible 80GB PS3s were still being sold in stores. I chose to buy a 40GB model because I wasn't sure what would happen if it broke after they stopped manufacturing. Now, I know.

An anonymous TAWKN.com user just called me, distraught. His PS3 has been at Sony's repair center for three weeks now. He bought the 80GB PS3 with backwards-compatibility. Today, he called in to get a status update, and was told that it was beyond repair, and, because Sony doesn't make that model anymore, that they can't replace it, despite the fact that he bought four years' worth of Sony Care extended warranty for it, for a total of five years. They offered to give him a new model 80GB PS3. 

He argued with them that he is not just losing a PS3, but PS2 support (that's over 1900 PS2 games that he can no longer play), extra USB ports, plus the built-in card readers. Sony's reply? Too f@#$ing bad. 

This guy is very angry at Sony, and rightfully so. They didn't offer him anything but a far inferior model than what he bought about 12 months ago, which he says is unacceptable - and I agree. 

At the VERY least, they should be trying to make up for this to him and other users who paid $100 extra for a console that has only one life left to live. If I were in his situation, I'd be demanding either a few oood free games, or a consolation package consisting of: a USB hub, USB memory card readers, PS2 slim, and PS2 component cable. 

"If I wanted to go through this much bullshit, I would have bought an Xbox." 

Ouch. Understand, I've talked with this guy over the years, and he was instrumental in my own purchase of a PS3. If Sony doesn't remedy this in some manner, I don't think he'll be helping sell their products anymore. 

Of course, if they released a firmware tonight with complete software-based PS2 support for all PS3s, then the blow might not be so bad. 

If there are any developments, I'll be sure to update.

 http://www.tawkn.com/?news_id=1708

Has anybody else heard anything like this?

Sigh,another stupid and false post on VGC here,any 80GB PS3 with B/C come with 4 USB ports and built in card readers on market?Please TS,try to make your post more sense.

 

Hello friend.  Unfortunately your post is confusing the hell out of me.  Please try to make more sense :)

If you are trying to say that because I reported this that I believe it you are wrong.  I posted it so we could have a discussion to bring some perspective to this issue.  I have not personally heard of anyone with the 80gig B/C having a problem with their console until this thread, although I have heard of the ylod on the 60 gig model.

Please clarify your statement...

 



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I know a good way to get Backwards compatibility. Its called a PS2. Now only $99.



I don't believe this shit.... Sounds like ass talk [shit]



4 ≈ One

In Canada they said they have a lot of 60GB in there warehouse so you can still gets it.



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Wow how many darn people on this site have sent their PS3 in?



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lolz, this story sounds like a load of bull...



dib8rman said:
Wow how many darn people on this site have sent their PS3 in?

 

 Lol I was thinking the same thing. Every other post in this forum is "but when mine broke, I got it fixed just fine!"



Sony isn't refusing... There discontinued.  Nothing you can do about it if you can't fix the one you sent them, So pray your BC PS3 lasts you until the end of this gen



When I got my launch PS3 fixed (dead bluray laser), I constantly asked to make sure that I would atleast get a BC enabled model with all the card readers and they assured that I would. In the end, they sent me back my fixed 60gb just fine. I always wondered what would happen if they couldn't fix it for some reason since BC PS3s had been discontinued.



E3 we either hear BC is back in town or a price cut is on the horizon