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Forums - Gaming Discussion - Sony - The Confusion

After seeing the Sony announcements from Leipzig, I was going to write an editorial on the direction that Sony was taking. But then I read this on gamesindustry.biz, and it pretty much echoes my thoughts.


http://www.gamesindustry.biz/content_page.php?aid=28010

The Confusion

Rob Fahey 07:59 (BST) 24/08/2007

“There's a very real risk that Sony's message will find itself trapped between a rock and a hard place”

We've discussed Sony's next-gen strategy at some length in this column before, but with each press conference, it seems that the firm's attitude to the market becomes more confusing.

In the wake of yesterday's conference in Leipzig, for instance, it's as obvious as ever that Sony's main focus at present remains firmly on the PS2 and the PSP - profitable platforms with healthy installed bases and thriving software sales.

This isn't surprising - indeed, we've previously attributed many of Sony's more unusual decisions with the PS3 (such as the ludicrous dance it played around the "value proposition" at E3) to a desperate need to avoid rolling over and crushing the PS2 by pushing consumers to next-gen too quickly.

As such, it wasn't a surprise to see SCEE boss David Reeves devoting a fair bit of time to talking up the PS2 in Germany - and noting along the way that the venerable console continues to outsell the Xbox 360 by a large margin.

That's an uncharitable stab at a rival, certainly, but also an important and sobering factor to consider in any discussion about the next-gen battle. Like the current spat between HD-DVD and Blu-ray, it's still a format war which has no relevance to the vast, vast majority of consumers, as they remain perfectly satisfied with their existing platforms.

Equally, plenty of time was devoted to the PlayStation Portable, a system whose sales have been rather eclipsed by Nintendo's DS, but which has been reasonably successful in its own right - and is almost certainly very profitable for Sony.

The big deal for the PSP in Leipzig, however, wasn't new games - or even the new PSP Slim And Lite hardware, which launches here in a few weeks' time. Instead, the likes of God of War, WipEout Pulse and Pursuit Force were given short shrift in favour of new "services" for the system - non-games software which Sony hopes will push the console out into new markets.

So now you'll be able to use instant messenger and voice chat over wireless networks using Go! Messenger, work out travel plans and find local services on the GPS-enabled Go! Explore, and view television content from Sky on the move using yet another Go! branded service.

None of this is in any way a Bad Thing, but it's an unusually scattergun approach to take with a product. Sony's strategy here, it seems, is to add functionality until a tipping point is reached where the device has enough desirable elements that consumers can use to justify the purchase to themselves.

That's logical enough, but leaves very unsettled feelings about the future of the platform. The concern is that the PlayStation brand is becoming very diluted by Sony's determination to focus on things that aren't, well, Play.

A similar issue exists with the PlayStation 3, and it's here that there's real confusion about Sony's intent in the market. The addition of a digital tuner and Freeview function to the console is a logical step, which allows it to act as a hard disc recorder for television - not exactly earth-shattering, since such devices can be bought for under a hundred pounds, but certainly a nice addition to the console's value.

However, the focus in Leipzig zoomed in tightly on this announcement - and, curiously, on social gaming, with strong focus on next-gen iterations of Singstar and Buzz. Both of those are fantastic franchises, but it's not apparent where Sony thinks they're going on the PlayStation 3.

That area of social gaming, pioneered by SCEE over the last few years, has largely been enabled by the enormous market penetration and low price point of the PlayStation 2. On the PS3, with a small installed base that hasn't even reached most of the "hardcore" market yet, such products just look out of place - and it's downright confusing as to why Sony would even want casual game fans to switch to the (loss-making) PS3 right now, ditching the (profitable) PS2 in the process.

The problem here, then, isn't a million miles away from the issue perceived with the PSP. Both platforms find themselves being advertised as something that isn't a videogames console; instead, they're being pushed harder than ever as multi-function entertainment and media devices, systems which have "something for everyone" regardless of whether you're into games or not.

Because of this, there's a very real risk that Sony's message will find itself trapped between a rock and a hard place.

On one side, you have the traditional early adopters of PlayStation hardware - the millions of gamers who formed the core audience for the PS2, and whose influence and advocacy should not be underestimated when considering the reasons for the success of that console. If not actually neglected, those people certainly feel unloved right now, and worse, they feel that they're being asked to pay above the odds for non-gaming functions when they just want a games console.

On the other side, you have the more casual, mainstream audience who adopted the PS2 late in its life - or who haven't previously owned a games console. This is a rich vein indeed, as Nintendo could attest - but Sony's mistake here is that it is attempting to leap straight into this market without first winning over the early adopters.

By doing so, it is missing out on the crucial word of mouth and advocacy which it gained from the early adopter market in the last couple of generations - indeed, it is actually generating negative word of mouth, which is damaging its prospects immensely. Without that positive advocacy at a grass-roots level, the firm's products face a daunting prospect - trying to sell a hugely expensive PlayStation to people who don't want a PlayStation, and aren't even sure if they want an integrated, all-singing, all-dancing media centre.

With the battle between HD-DVD and Blu-ray taking another awkward twist this week as Paramount and Dreamworks hopped back on the HD-DVD wagon (assisted ably by around USD 150 million of inducement from Microsoft, if industry scuttlebutt is considered trustworthy), Sony cannot rely on an early victory in the next-gen DVD battle to lift it out of its sales slump.

Instead, it needs to focus its efforts on retaking what it foolishly assumed was its home territory - the core market of gamers who make up the bulk of sales for any console (except, perhaps, the Wii) in its first two years on the market.

This week saw Microsoft drop its price points and begin the first of the massive software launches which will carry it through to Christmas. Certainly, there is a question mark over Microsoft's ability to continue the momentum of the Xbox 360 past the hardcore market. But ironically, while Sony demonstrates a great understanding of how to break out from hardcore adulation to mass-market success, right now the firm seems to have forgotten how to accomplish Step One.

The software and services are, arguably, on the way - but the message needs to be fixed. It's time for Sony to get back to basics, and sell us again on what the PlayStation does best - Play. 

 

With so many big PS3 games now hitting (early?) in 2008, its going to be a critical period. They can't afford too many more 'Heavenly Sword' releases. Then again, neither MS or Ninty will be slacking off during the same period.

 

 



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EDIT: Now I see it.



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I would cite regulation, but I know you will simply ignore it.

good post, i completely agree



                 With regard to Call of Duty 4 having an ultra short single player campaign, I guess it may well have been due to the size limitations of DVD on the XBox 360, one of various limitations multi-platform game designers will have to take into consideration-Mike B   

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Game trailers-Halo 3 only dissapointed the people who wanted to be dissapointed.

Bet with Harvey Birdman that Lost Odyssey will sell more then Blue dragon did.

Good article and i've thought many things the same about this in the past and present also.

Sony don't seem to know what they are doing, it's like they just put it on the market without a plan and just assumed it would be successful because it's playstation. Now that Nintendo came in and stole their thunder they are floundering in water and have no where to go.

This is such an interesting generation. Last Gen was boring as F.



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You, know, it's kind of sad. Sony creates this giant gaming/media hub, promotes it so as the ideal choice that has something for everyone, And nintendo comes and kicks them in the face with something no one expected. Games. Sony forgot that the PS3 is a gaming console, they marketed the thing completly wrong. Great read Shams.



"You won't find Adobe here in Nairobi"


 

Well ,they are doing a lot of things non-gaming that true ,and thats diluting the "play " thing in the Playstation .

Still they have the biggest development force they ever have had working like chinese and more first party games than any other company right now .

Reeves said they have more games in development that they havent even announced and no one has seen yet but they arent announcing them until the current "focus " ones are released .After the Lair ,Warhawk ,Heavenly Sword ,Singstar ,Uncharted,Eye of Judgement,Eco Chrome and Ratchet and Clank arrive we should be hearing more things about Jak and Daxter ,8 Days ,Afrika ,Getaway ,Infamous ,Wipeout 3 ,the new Socom (non-downloadable ) ....


Well ,my point .Maybe Sony is marketing too much the non-gaming issues ,but they arent forgeting gaming ,right now they have their bigger development force ever and are taking steps to secure exclusive titles (Rockstar ,Media Molecule ,Epic ,Quantic Dreams ) and to help developers with the PS3 .So ,bad marketing but good work behind .



A good well written, non biased article that addresses many of the Playstation supporters concerns... Good find shams...



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Games purchased since December 30th 2006:
GBA:The Legend of Zelda:The Minish Cap
DS:Lunar Knights, Pokemon Diamond, The Legend of Zelda: Phantom Hourglass ,Call of Duty 4: Modern Warfare, Hotel Dusk:Room 215, Mario vs DK 2: March of the Mini's and Picross DS
PS2: Devil May Cry 3:Dante's Awakening, Shadow of the Colosuss, Sega Mega Drive Collection, XIII , Sonic Mega Collection,Fifa 08 and Fifa 09.
GC:Fight Night Round 2
Wii VC:Super Mario 64 ,Lylat Wars ,Donkey Kong Country 2: Diddy's Kong Quest, Super Castlevania IV, Sonic the Hedgehog 2, Streets of Rage, Kirby's Adventure, Super Metroid, Super Mario Bros. 3, Mega Man 2Street Fighter 2 Turbo: Hyper Fighting,Wave Race 64 and Lost Winds

Wii: Sonic and the Secret Rings, Godfather:Blackhand Edition, Red Steel, Tony Hawks Downhill Jam, Eledees, Rayman Raving Rabbids, Mario Strikers Charged Football,Metroid Prime 3: Corruption, Super Mario Galaxy,House of the Dead 2 and 3 Return, Wii Fit, No More Heroes and Super Smash Bros. Brawl.

X360: Spider Man
PS3:
Resistance: Fall of Man

 

 

 

 

the ps3 at release had several failures which is still prolonging it's acceptance into the market.

#1 price price price
#2 lack of a "must have" game
#3 stupid comments by the officials.

unfortunately now sony is pulling back on their own support for the ps3 - verbally- by chatting up their older systems- the ps2- which outsells the PS3 monthly world wide(why? i don't know maybe its the #$#$!# PRICE?) and the psp which if it was not for the DS would be touted as a huge success in the handheld market.



I don't think this is anything different from what they did during the last gens and that was give people what they want.