RSEagle said:
I wouldn't say you could just pick someone off the street and have them review games for you. Game reviewers for the major publications all have writing experience, they don't just hire anyone, and they all have a passion for games and have played a great amount of them. Therefore, they are at a point where they can usually give a fair rating.
Many reviewers do not just simply "throw out" scores, as has been suggested. They take into account different categories; replayability, graphics, value, story, etc, and base their score off of that. Of course, the system isn't perfect, but I would argue that it is a better reflection of overall quality than sales figures. The reviewers' scores of a game more often than not fall into line with the opinions of other gamers. For instance, if a gamer looked at the top reviewed games of 2008, he would recognize that each one of those games is a quality title, for he would either know first or second hand of that game's greatness.
An example is Super Mario Galaxy. Everyone loves that game, and the review score reflects it. Same for LittleBigPlanet. And Metal Gear Solid. And so on..
And as another knock against using sales data as a factor for quality, look at games like Okami and Psychonauts. The general consensus is that these are great games, but they did not sell well. If one were to look at games purely from the aspect of which had more sales, those titles would be passed over.
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Writing experience is all nice and dandy, but it primarily means you know how to express your opinion, not how to form a useful one. And again, game magazines' and websites' review scores are formed on the basis of criteria which don't apply to quite a few games. Again, see Wii Sports for the biggest (but far from sole) example.
These guys, almost always in their 20's, who have grown accustomed to a single type of gaming, are actually less qualified to judge the quality of some titles than the average person off the street since, again, their tastes have been narrowed and refined by over a decade of having their tastes pandered to. They've gorged themselves on fast food for years; are we surprised that they can't appreciate a quality salad? Remember that in the end it is the customer, not a handful of critics, who determine what game is good and what isn't.
Your citation to Okami, Psychonauts, et. al. is not persuasive. If the general consensus was that they were great games, why did they not sell well? Or by "general consensus" do you mean "on the internet"? Personally I loved both those games, but let's not fool ourselves here; plunk down the average gamer in front of it, and he or she will lose interest by the end of the first cutscene. Their tastes are different than yours (and mine, for that matter), but that doesn't mean that they're therefore not qualified to judge quality.
"The reviewers' scores of a game more often than not fall into line with the opinions of other gamers." This is where you go astray, because for non-traditional titles reviewers' scores are diametrically opposed to the opinion of many, many gamers. Again, some of the biggest system sellers ever made are being treated as C-List crap by the reviewers. From this, you appear to draw the lesson that the masses must be wrong and the reviewers (whom you agree with) must be right. The rest of us are pointing out the true lesson: the review system is broken, as demonstrated by the fact that recoil in disgust at a AAA game when they learn of it.