you really have to learn how to read a financial statement..... you are quoting the revenue...... which means absolutely nothing...... I was comparing net income... which actually how much  money they are making and it's 17X over sony acoording to your same links..... MS US $14.06 billion (2007) Sony ($842 million USD) (2007)

it's the net income which is important... it's what you actually make after fixed and variable cost........ here is a link if you want to understand better http://en.wikipedia.org/wiki/Net_income 

next time read all the way.... now even if microsoft was loosing 10 billion on XB they would still be making about 3X more money than Sony

sorry to be off subject I had to say it lol.... I have nothing against you Leo-j... you most likely a cool kid... but you should check your info twice before posting....
no harm done though....

so yeah a swap would be great.... I'd like an advice on that though

"and once the falcon is ready.... just swap it with the future XB being send for repairs.... it might then explain why the extension is costing so much.... because I don't see how adding a heatsink and shipping handling would cost that much.... if every 10+ million consoles were repaired it means it would cost more than a 100 bucks to them per unit (regarding what they said it would cost to extend to 3 years)... that number sounds really high to me.... admitting it takes 2 hours to fix one and the guys is payed 30 bucks an hour it leaves more than 40 bucks for the heatsink and S&H... that number doesn't sounds right to me and I took a 100% failure case scenario....
I'm probably dreaming about the swap but it's more accurate to me regarding what they said...."

I would think the main reason the old 90day warranty cards are still in the boxes is, they had shipped 10 million consoles by january 07. so that means since january, most consoles that people bought were MADE in 2006. Microsoft doesn't want to recall those boxes just to shove an extra paper in there, i guess.

but yeah I agree with your instant exchange idea. it basically describes Nintendo's policy for broken consoles (credit card, they send replacement + box, don't charge you for 30 days)

They won't ever do what needs to be done to restore goodwill. Ms never really has much good will with any of their products.

Recall the 360 is the onll way to do it.

It's not a problem the marketers can solve. Marketing can only promise things, the problem is Microsoft didn't deliver on their promises.

Microsoft needs to FIX THE DAMN THING. Period. They need to fix the RRoD, fix the disk scratching, fix the heatsink, and whatever else is wrong with the system. They need to prove to me, the average consumer that their system will not cook itself to death and chew up my disc media. Anything less is NOT ACCEPTABLE.

What's funny is that even with all these problems it's still kicking the PS3's ass.  Look at last week's sales, dispite the PS3 price cut and the impact it had on sales the 360 is now set to overtake it again (especially considering today's announced pricecut).  Imagine how pwned the PS3 would be getting now if the 360 never had hardware problems.

"If U were MS, what would you do to restore goodwill?"

My first thought when I saw this was "Hardly anyone even bought Fuzion Frenzy 2, so it souldn't be that hard to restore good will"

Can you even count ?

.......Japan, USA, others
PS3 37.5k 38k 36k = 111.5
360 3.5k 35k 34k = 72.5

Imagine, are you a child ? how about imagine how pwned 360 would be if PS3 was not delayed due to BR manufactoring problems.

PS3 is kickin 360 ass even while its in a software drought and costing as much as $200 more then the cheepest 360!

Publicly state that there are problems with some 360's and if you have a problem with your 360 whether it be the RROD or the drive, contact MS and they will immediately send you out a brand new 360 with a good will voucher for a free game of your choice, useable in EB or GAME or whereever. Also pick up the malfunctioning unit while the courier is delivering your brand new unit.