It's not a problem the marketers can solve. Marketing can only promise things, the problem is Microsoft didn't deliver on their promises.
Microsoft needs to FIX THE DAMN THING. Period. They need to fix the RRoD, fix the disk scratching, fix the heatsink, and whatever else is wrong with the system. They need to prove to me, the average consumer that their system will not cook itself to death and chew up my disc media. Anything less is NOT ACCEPTABLE.







