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Forums - Microsoft - Warranty blows (MS screwed us over)

whatever said:
JHawkNH said:
whatever said:
Legend11 said:
Well when someone creates a topic like: "Warranty blows (MS screwed us over)" and then has a large rant what do you expect? I thought mrstickball handled it pretty well considering. I mean if someone were to rant about something on the Playstation 3 or Wii that was false I'm sure they'd get back responses that were far harder on them than mrstickball's response.

ps. And I notice as well that the people making a big deal out of this either own a Playstation 3 or Wii.

Why would mrstickball feel the need to "defend the honor" of Microsoft? Unless he is an employee of the company or Bill Gates' relative.


Mrstickball was not "defending the honor" of Microsoft, he was defending the truth. Joe started the post with a flawed premis, that the 360 only had a 30 day warrenty. Mrstickball not only had the right to correct this mistake, but he was right to do it so that Joe could get the correct information.


Yes, but he did it by implying that Joe was a idiot and chastized him for posting without doing his "research".  As someone else has stated, what would you believe, a forum poster, or the warranty documents that came with the equipment.

I didn't see anything wrong with the original post.  To assume someone knows the up to date warranty information is unfair.  He could have simply corrected him without statements like:   "and should really think before you post something like this." and "Try looking up the official information on www.xbox.com before you start posting " as if he's offended.


It seems we completly agree on this.  We both know that that Mrstickball was correct in correcting Joe.  It is just that both of us thought it was done in a slightly rude way.



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It's very simple why I took a hard-edge response to him:

If you want to rant and rave how "Microsoft screwed you over", when in fact, they hadn't in a Microsoft forum, I feel that any reply giving the truth, without namecalling, is appropriate.

I never said anything negative or bad to him, other than sugguesting that he actually research information about the subject before he posts.

If someone here was ranting and raving how that "Sony screwed me over with no backwards compatability" because he bought one without the Emotion Engine, I would expect a similar response. It's obvious he's wrong, and just didn't do his research.

Everyone attacking me NEVER has tried to answer him, or talk about his problem, only attack me. That really shows your maturity, doesn't it? We're trying to discuss the warranty here, which he's obviously wrong about. I pointed it out without namecalling, or ranting about his stupidity (which I could of done). However, instead of you agreeing with me, since I am an Xbox 360 peon trying to "defend Microsoft's honor" you don't feel the need to post something appropriate to add to the discussion, your just showing your own bias.

It's very simple: act stupid, get treated stupid. There's an "edit" button you can use as well as a "report to mod" button that lets you askf or threads to be locked, or reported due to flaming. All the ways he could of avoided getting treated like he's treating mis-information. He could edited his post, or locked it, or something of those nature(s) but didn't.

I just merely asked him to check his info before posting. How in the world is that rude?



Back from the dead, I'm afraid.

mrstickball said:
Art, I was just advising him not to rant and rave about how MS is a failure for the warranty when he never did his research....

I was just advising him to check his info out before he starts going on an MS-bashing spree. No one ever mentioned about getting 3mo warranty cards except for me (and them not being the case).

Better yet, do you even own an X360? Why are you trying to correct me?

Correct you?

Where did I try to correct you?

I pointed out that I thought your approach was rude, I never said you wern't right.

But, then you ask, do I even own an X360... what has this got to do with anything?

What if I said I did, would that change anything?

When you bought your Wii (assuming you have one) did you go onto nintendo.com just to make sure all the warranty details are correct?

I highly doubt that.



ArtofAngels said:

Correct you?

Where did I try to correct you?

I pointed out that I thought your approach was rude, I never said you wern't right.

But, then you ask, do I even own an X360... what has this got to do with anything?

What if I said I did, would that change anything?

When you bought your Wii (assuming you have one) did you go onto nintendo.com just to make sure all the warranty details are correct?

I highly doubt that.


It could also be argued that before someone types an eight paragraph rant about how Microsoft is screwing "us", it might be a good idea for him or her to spend three minutes fact-checking beforehand to avoid looking like a douche. 




Or check out my new webcomic: http://selfcentent.com/

the point is that MS should update their paper warranty to avoid further confusion. Not everyone has the internet.



"I don't believe anyone walks into a game store with $600 in their pocket and wonders what console to buy." -President of Worldwide studios Phil Harrison "Nintendo Wii has been a successful enterprise, and a very good business compared with ours, because it's cheaper." -Sony chairman and CEO Howard Stringer

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Rocketpig,
I think you're being a bit harsh in my view.

And personally, being from a third party prospective, I think you look more like a douche for your harsh judgment.

Here is to hoping you have never, nor will ever, ask a question void of the complete full facts. Because you'll end up looking like a....well you get the point.



"There are three types of lies : Lies, damned lies, and statistics." - Benjamin Disraeli ( Made famous by Mark Twain )

PSN ID: DeviantPathways

Wii Number: 0081 3044 1559 2355

 

mrstickball said:
Joe, you are severely misguided about the Elite Warranty, and should really think before you post something like this.

#1. Microsoft has had that 3month paper in every X360 since launch. However, they've modified that warranty to 1 year (or did you not know that?) for any parts/labor issues and 3 years for the Red Ring issues.

Try looking up the official information on www.xbox.com before you start posting information that is although true in your X360, is actually false in real life.

I have a X360 from November 2005. It had a 3 month warranty. It died in March of this year - about 12 months after the supposed warranty ending. Did they fix it for free? Absolutely. They fixed it for free + game me free MS points and XBL Gold membership.

 how many MS points ??? damn I want mine to have the RRoD, mine is running more than 7 hours a day non stop sometime I don't turn it of for several days and it never even crashed..... except one time during game... I was chatting at the same time DL demos and went ultra fast in the menu..... I just have a little pb with my DVD drive but i'm not covered for that anymore..... any clue how I can get the RRoD that would help me a lot lol.... do you think they would fix the DVD drive issue at the same time if I have the RRoD ??? 



^ I re read my post and it looks like a joke.... so I'm going to clarify.... My DVD drive is working weird.... meaning it works because I can read any CD, burn CD, DVD video, with the right format of files on it..... but when it comes to games I have the Fing white screen with the message in 20 language telling you to put the DVD in an XBox 360.... I think it's the stupidest error message I have ever seen... your XBox 360 telling you to put it in a 360.... well what ever.. so U have to open and close the tray several time until it works... not a big deal at the end it's still working perfect when it launch..... but sometime it takes up to 45 min for me to make it work.... I tryied to clean the DVD drive with a special cleaning CD and it didn't change a lot.... i'm out of the 1 year warranty.... So that's why I'd like the RRoD to send it back and have everything fixed before the launch of the christmas games and the last feature updates they have done on the hardware for the RRoD issue



How old is your X360?

In my case, I was completely out of warranty, even for RROD (this was just after, the 1yr warranty, but way before the recent 3yr). Mine was about 4+mo out of warranty. I shoulda paid, but didn't.

I think MS throws in the free stuff w/o reason. I wouldn't worry about RROD issues, just call 'em up. They might have a simple fix, or might just send you a fixed refurb + throw in the MSPs and XBL card.

The points they give you vary, I believe. I got like 200. But I've heard of people getting thousands.



Back from the dead, I'm afraid.

Man, I wish I would've asked for points when I got mine repaired, it really wasn't much of an inconvenience though, I sent it off right before leaving to get married (in a different part of the country) and when I got back 3 weeks later my neighbor had the returned box. If it happens again though, I'll be sure to pretend to be upset about paying for live while it's being repaired.

To the OP, hope you enjoy your Elite, I saw my first one in stores this past week, they look pretty nice, but not enough for me to trade in my Premium. Anyways, hope you never have to use the warranty.



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