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Forums - Microsoft - MS Rep: Fall update will be big trouble

Impulsivity said:
I don't know if it has really been fixed. I have seen a lot of tests both rational and irrational (see the Xplay smash test, where two guys try their best to break all three consoles. The Wii and PS3 take some serious punishment and keep on working, the 360 is toast after just a smack to the top of it) and the 360 always comes off really badly. It is just a poorly designed console with a lot of problems that still haven't really been addressed.

I know someone with the new one, the system is STILL loud as hell, the wireless adapter is still extra and 90 bucks, it still gets so hot (yes even the new ones) that I think RRODs are a real possibility and it still is just a shoddily made piece of electronics that Sony or Nintendo would never put their name on.

I'm trying to think of a worse made more unreliable piece of video game tech through the last 7 generations and I just can't. The NES, SNES, Genesis, Gamecube, PS1, PS2, Saturn, Dreamcast, Turbo Grafix 16 ect ect...none of them had anywhere near these kinds of problems. After 6 years my NES did break but the repair was about 20 bucks and the guy did it in a weekend.

I don't get this "oh if it breaks I'll just buy another one, who makes reliable well made consoles anyway! It's not a big deal" thing. Is it too much to ask for a bit of quality in a 400 dollar consumer electronics device? Is it too much to ask a company not to lie when it fails time and time again? Is it too much to ask them to REALLY fix it and not just make tiny adjustments that only lower the failure rate slightly even after 3 years? I bet you anything the failure rare of a new "fixed" 360 is higher then a release Wii or PS3.

Demand more or expect less from now on. If people will still buy a crap console that breaks if you look at it wrong then what motivation is there to really do it right the next time? If it comes down to the new Xbox trying to be first to market and there being ANOTHER reliability problem, you can bet Microsoft will just release the dud anyway once again because apparently people will buy it multiple times if it fails.

And releasing something that could potentially break a lot of consoles right after the warranty ends is a whole new level of douchey. They should have manned up, fixed the problem through a complete redesign and done a proper recall. I can't think of another product ever that gets close to a 50% failure rate and DOESN'T get both of those things. Can you imagine the flak if the Iphone had a 50% failure rate? Or a TV, or an ipod, or anything else?

I don't know. Mine doesn't make that much noise or get hot... and I bought it this summer.

 



How many cups of darkness have I drank over the years? Even I don't know...

 

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I have a launch console, I will put it up for sale on Ebay or Craigslist with a bunch of games I dont play anymore and buy me a brand new arcade 360 =) problem solved for me



"I envy you. You North Americans are very lucky. You are fighting the most important fight of all- you live in the heart of the beast." 

Ernesto "Che" Guevara.

This is bullshit for a variety of reasons.

Not the least of which is Microsoft's legal obligation to fix consoles for free that are bricked because of a faulty system update that they require you to receive.



starcraft - Playing Games = FUN, Talking about Games = SERIOUS

Username2324 said:
Ha ha ha, "Red Ring of Death: Part 2"! I do say it was rather clever on Microsoft's part to do it after the warranty, although from a consumer standpoint its not so cool.

Glad to be a PS3 owner.

The warranty ends for those who purchased launch consoles. To be honest, I doubt there are many launch consoles still in use. 

 



leo-j said:
This is terrible, wow I hope this is not true, because if it is I feel sorry for 360 owners..

 

Oh you're so sincere.  Don't feel sorry for us, worst case scenario is it does brick more 360's than M$ originally thought, they extend the warrenty till sometime January, people send their 360's off and go outside and get a life ...

 

RROD isn't life and death.



 

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You know, I was defending VGChartz earlier today, but if you guys believe a post coming from a fucking blogspot article that cites a CUSTOMER SERVICE REP then there is no hope for this site.



freebird4 said:
You know, I was defending VGChartz earlier today, but if you guys believe a post coming from a fucking blogspot article that cites a CUSTOMER SERVICE REP then there is no hope for this site.

Seems no more foolish than believing the shit Microsoft feeds you....

 



A_C_E said:
RROD? What does RROD mean? I mean...what is it?

 

 ...yeah I know. But thanks lol.



"Most of the complaints come from owners of launch consoles."

Oh crap. This does not bode well if it's not just launch consoles..."most" just has to be over 50%



Proud Sony Rear Admiral

freebird4 said:
You know, I was defending VGChartz earlier today, but if you guys believe a post coming from a fucking blogspot article that cites a CUSTOMER SERVICE REP then there is no hope for this site.

 

Personally, I hope it's not true.

And of course, you're perfectly entitled to believe it isn't true too.

But who would be more credible in this instance: someone who works with MS or someone who doesn't?

That is, obviously if the source is credible to start with



Proud Sony Rear Admiral