By using this site, you agree to our Privacy Policy and our Terms of Use. Close

Forums - Microsoft Discussion - How much do you believe it costs MS to ship and fix a RROD 360?

Strategyking92 on 29 April 2008

+shipping.



And that's the only thing I need is *this*. I don't need this or this. Just this PS4... And this gaming PC. - The PS4 and the Gaming PC and that's all I need... And this Xbox 360. - The PS4, the Gaming PC, and the Xbox 360, and that's all I need... And these PS3's. - The PS4, and these PS3's, and the Gaming PC, and the Xbox 360... And this Nintendo DS. - The PS4, this Xbox 360, and the Gaming PC, and the PS3's, and that's all *I* need. And that's *all* I need too. I don't need one other thing, not one... I need this. - The Gaming PC and PS4, and Xbox 360, and thePS3's . Well what are you looking at? What do you think I'm some kind of a jerk or something! - And this. That's all I need.

Obligatory dick measuring Gaming Laptop Specs: Sager NP8270-GTX: 17.3" FULL HD (1920X1080) LED Matte LC, nVIDIA GeForce GTX 780M, Intel Core i7-4700MQ, 16GB (2x8GB) DDR3, 750GB SATA II 3GB/s 7,200 RPM Hard Drive

Around the Network
Nickelbackro on 29 April 2008

IMO $10 to $20 shipping plus about $75 to recondition or $175 to replace. And CDiablo I am to graduate in a few weeks with an associates degree in electronics and it is NOT easy to troubleshoot things like this unless it is a single problem. Multiple voltage measurments and resistance tests have to be taken to find a fault in a circuit as complex as a 360 motherboard. So a HS graduate just can't do this kinda work without some sort of electronics training.



Kickin' Those Games Old School.       -       201 Beaten Games And Counting

ironmanDX on 29 April 2008
CDiablo said:
I have worked with UPS extensively and they charge based on how much you ship, where you ship and obviously weight. If an item is sent to a high traffic hub its cheaper than a low traffic hub. For example if I sent something from where Im at(Albany, NY) to Dallas TX it may be cheaper than sending to Salem NY. As I said on top of that the more business they do the cheaper it is per ship (a percentage is taken off total monthly bill). Sending things to a business address(which is where the RRODs go) usually cuts off 1/4 to 1/3 of the price in relativity to a home/return address. I would estimate it costs average of about $8 for MS to send and about average $10 to return.

As for labor I wouldn't be surprised that most of the fixers are specially trained contract workers making around $12-$15, I guess this number as these guys are trained on proprietary hardware and may just be people out of high school. $12 is ok money for just a HS diploma. I also assume a fixer could fix 3 rrods an hour as the fix is probably pretty standard work for them.

With that said I say it probably costs between $20-$30 a fix. The bad PR on the other hand is something you cannot put a price on.

 Yay, someone knows what there talking about, unlike the people that said $100-$200, thats ridiculous.



kingofwale on 29 April 2008

I'm going to say 100 bucks... fees from having a call-centre, to shipping fees, to installation, parts...

So 1.1 billion represents about 10 million xbox360, about 50-60% failure rate.



Soriku (Feb 10/08): In 5 years the PS3/360 will be dead.

KH3 bet: "If KH3 comes to Wii exclusive, I will take a 1 month of sig/avatar by otheres open a thread apologize and praise you guys' brilliance." http://vgchartz.com/forum/thread.php?start=50&id=18379
Original cast: Badonkadonkhr, sc94597 allaboutthegames885, kingofwale, Soriku, ctk495, skeezer, RDBRaptor, Mirson,

Episode 1: OOPSY!
selnor: Too Human I even expect 3-4 mill entire life and 500,000 first day. GoW2 ( expect 7 - 9 million entire life and over 2 mill first day), Fable 2 (expect 5-6 million entire life and 1.5 mill fist day) BK3 (expect 4 - 5 mill sales entire life and 1 mill first day).. Tales/IU/TLR should get to 2 or 3 million! post id: 868878
Episode 2:
Letsdance: FFXIII (PS3+360) first week in NA = 286K
According to pre-order rate in week 13 (post id: 2902544)