Angelus said:
Obiously, the fanboy reaction will always be the fanboy reaction, but I do think that for reasonable gamers, it makes a difference whether you simply blurt out into the wind "ok this is the way the game launches, c ya..." vs "listen, here's what our plan/intention was, here's what happened, it's unfortunate, but at this point in the process it's too late to pull back the release, we'll work hard to bring you this ASAP once X is resolved, etc." |
The thing is most reasonable gamers already was reasonable so you not really gaining any mindshare. Instead, once you give out the details then it's the main source of conversation and it continue to promote negative feedback. Also, once you start down that road then gamers get entitled and feel you always need to tell them everything that's happening during development. Its best to just drop the bad news and move on. To linger on bad news keeps it in the news. Maybe it's just me but I have not found it very profitable to engage in the community to much. I have gone on too many community forums and they are a hot mess of bitching.