Amazon logistics, they are amazon's offcial carriers and according to them my switch and zelda was delivered 2 hours ago. A lie of course, the representative told me that I should wait because sometimes they mark the items as delivered before the delivery. Sounds like bullshit, anyway, she told me that I should wait until monday to see if they deliver the package, if not then they will send me another switch or a refund.

Has anyone else had a problem like this?

Not really. Heck, I ordered Zelda yesterday after seeing the high arse ratings and I got it today from amazon.

I haven't had this problem with Amazon (that's because I've never used them before), but i have had this issue with other online retailers. Actually 9 times out of 10 my games arrive late, often 3-4 days after launch. I did have World of Final Fantasy arrive 2 days before launch though which was pretty cool :P

My PS Vita was sent to some guy in Quebec before, instead of me! So, I had to get sent another one.

Amazon Logistics is junk. I've had bad experiences with them too. Mark as delivered and damaged packages. It's like an Uber for shipping. They get away with cheaper shipping rates that way.

If I were you, I'd say you never got it and get another free Switch and Zelda delivered to you. Even if the packages eventually makes its way to you. 🙄

I would be furious.

had that happen to me once.. i think it is "Rosa" who stole my package.... fucking rosa.... i hope she get scabies on her tongue...

lol, just wait.... finger cross.... hopefully you get it today though...

good idea, better than a mass murder.

exactly

yeah looks like they have a good customer service, still a shitty situation.