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melbye on 07 February 2020
Bandorr said:
melbye said:
It really took you guys almost 3 days to decide banning CaptainExplotion was appropriate after his disgusting post. If anyone said what he said about Bernie Sanders or any other Democrat that person would have been banned almost immediately. Let me guess, there is no ideological diversity on the team right now, you're all left-wing nutjobs who actually agree with what he said but knew the optics would be bad if you did nothing

I've wondered this for a bit but... did you ever report it? Ever message a moderator?

Typically when I see this response it is from the same people who never think to report or contact the moderators. They assume the moderators are checking every post or thread.

You also have to take into consideration how busy they are. LurkerJ got moderated at the same time and that was two days ago.

Yes, i did report it and pointed it out in another thread



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melbye on 07 February 2020
Hiku said:
melbye said:
It really took you guys almost 3 days to decide banning CaptainExplotion was appropriate after his disgusting post. If anyone said what he said about Bernie Sanders or any other Democrat that person would have been banned almost immediately. Let me guess, there is no ideological diversity on the team right now, you're all left-wing nutjobs who actually agree with what he said but knew the optics would be bad if you did nothing

First of all, we don't base decisions on anyone's political ideology. Not a single word about that came up in mod chat. The words Democrat or Republican, left wing or right wing were not mentioned.

Secondly, you seem to have no clue about how we work, so let me make a few things clear.
No matter what the transgression is, (unless it's something that has to be immediately deleted, like a bot spamming porn) we have to discuss it as a group before reaching a decision.

Now you may not know this, but we don't have 100 people on staff, and no one is getting paid for this. Everyone doing this is devoting their own FREE time to it. As such, not everyone is available online 24/7. Because we all have our own lives, jobs, family and friends to balance. One of us is out there fighting forest fires as we speak.

So what this means is that it can take a few days for us to discuss what to do in a particular situation for even one report. Let alone the 15+ we've been juggling in the past few days.
Because when you get a response from another mod in chat, you may no longer be on your lunch break, so you have to wait until you get home later that evening to check and respond. But when you do, that person isn't online anymore. Etc.

Since that report came in, over 15 800 characters were written in mod chat for everyone to process.

Decisions were agreed upon as more information was brainstormed. Preliminary mod notes that were drafted up the first day were modified on the second after input from different members of the staff.

So when we finally finish this one, on our own free time, the last thing people want to see are comments like this.
Especially after you did something similar in that thread, seemingly daring us to perma ban you. And here you are again.

It's ok that you want to discuss some posts and not make rash decisions, but that post was so over the line somebody should have made a decision to deal with it immediately. Especially with a poster like him who keeps posting extreme things. It's always Nazi this and Hitler that. I'm fed up with how much you let him get away with.



Angelus on 07 February 2020

Putting aside melbye's post for a moment, I think it might in fact be a good idea for the mod team to reconsider their stance on how they go about the process of actually moderating. Having all mods need to weigh in on pretty much every single decision, is a rather cripplingly ineffective way of doing business. Sure, it has the benefit of making sure everyone's always got their asses covered, because if there's a mistake, misjudgment, etc. it's on everyone....but at what cost?

As Hiku just admitted, and as I know from personal experience, this process is simply too slow to be satisfactory for anyone. Users feel frustrated that things aren't getting done, and - unless I was completely alone in that boat - I'm pretty sure mods are often frustrated just the same. Most decisions are really fairly straight forward, and don't require this huge brainstorm. I mean really, if you're on the mod team, after a certain amount of time there's simply gotta be a trust between you all that you know what you're doing. If there isn't, if there are people there that you feel shouldn't be moderating without supervision...well then you gotta drop them.

Now, nobody's perfect, so of course there's gonna be some decisions made now and again that need a second look. A correction here and there. Each individual mod is less shielded by the whole. But that's ok. Or at least it should be.

Even in cases such as with CaptainExplosion, who perhaps requires a more in depth discussion on how to handle him long term, they could easily be placed on a shorter leave of absence by a single moderator taking action, to allow for that discussion between mods to take place without giving that user the opportunity to continue being disruptive, or giving the impression to the community that you're letting certain behavior stand.

Just my two cents.



Moren on 07 February 2020

I wouldn't accuse the mod team of any political bias - rather I think it's a problem which used to be pervasive (but where they've improved a lot), in which a user is not going to be banned unless the rule-breaking is 100% explicit.

I myself tend to be frustrated with Explosion's comments, but a lot of times they toe the line (or just border in the absurd), so action isn't taken as often as it should.



melbye on 07 February 2020
Hiku said:
melbye said:

It's ok that you want to discuss some posts and not make rash decisions, but that post was so over the line somebody should have made a decision to deal with it immediately. Especially with a poster like him who keeps posting extreme things. It's always Nazi this and Hitler that. I'm fed up with how much you let him get away with.

I told you, that's not how it works. Ever.
We only make decisions after we have enough input from enough members of the staff. While discussing dozens of other reports at the same time.
Even deciding on how many days someone should be banned is something that can take time. Would you have preferred if we rushed it, only making it a warning, or a 1 day ban, and we break our rules and go ahead with the ban before a Head Moderator reviews the decision reached and gives the approval? Because that is also part of the process.

And speaking of diversity on the team, in typical left-wing nut job fashion, we offered you a position on the team, which you declined. Instead of actually putting in the time and effort that goes into each and every moderation, it's easier to just make baseless accusations against the team.

I'm not saying we don't make mistakes, but we tried our best here. So seeing comments like these are not fun tbh.

If it was a permaban or even an extended ban i would understand that it might take some discussion, but you really need to discuss for 3 days if you are going to ban someone for 2-3 days?



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kirby007 on 07 February 2020

i like the process of debating things, that will make sure unjust bans like angelus liked to do will not happen again



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COKTOE on 07 February 2020
Replicant said:

* Before you read this, please note that I'm not riled up even though my post may sound so. *

I've requested a permaban from 4 different moderators and none of them have been able to help. I know you advise people to don't log in and just forget about the account but I guess I lack any kind of self-discipline because I'm not able to do that. Therefore, I ask again if you'd be kind enough to kick my hyper sensitive butt away from here so I can bother other people with my constant bitching.

If you need a reason, doesn't GDPR kinda require that you delete European accounts by request? Alternatively, I could offer some foul language or call COKTOE a giant dickhead (again).

I've enjoyed my time here and I think that the community still has some strengths and a solid mod team. I'll continue to see many of you on PS4, Steam, and soon Switch.

With that, I wish you all peace, love and hairy balls.

Busy busy. Lots of bans.

This guy.....I know he loves me. And I love him!

I see you're still not perma'd. Try the self discipline route again. It's very gratifying. Due to burnout on the nature of forums in general, a bit of a lifestyle change, and some personal issues, I've taken a fairly substantial break from the site over the last several weeks. It's really not difficult. When you want to log in, do some push-ups, or, I don't know, take up smoking. It's never too late to start smoking. The world is yours my friend. Aside from the aforementioned gratification, you also leave yourself the option to return at a later date should you so desire.



Bannedboy on 08 February 2020

Hi guys. I'm Keiji.

I have been banned three days ago but I don't know for how long. I understand that my attitude was bad so I have understand the sentence. But Final Fantasy VII Remake will soon be out, I need to be here guys !

If you could answer me before I get banned again.

Last edited by Bannedboy - on 08 February 2020

Keiji on 08 February 2020

Well forget it...



Pemalite on 08 February 2020
Angelus said:
Putting aside melbye's post for a moment, I think it might in fact be a good idea for the mod team to reconsider their stance on how they go about the process of actually moderating. Having all mods need to weigh in on pretty much every single decision, is a rather cripplingly ineffective way of doing business. Sure, it has the benefit of making sure everyone's always got their asses covered, because if there's a mistake, misjudgment, etc. it's on everyone....but at what cost?

You don't need the input of every moderator.
A couple of extra moderators giving input is more than sufficient.

Angelus said:

As Hiku just admitted, and as I know from personal experience, this process is simply too slow to be satisfactory for anyone. Users feel frustrated that things aren't getting done, and - unless I was completely alone in that boat - I'm pretty sure mods are often frustrated just the same. Most decisions are really fairly straight forward, and don't require this huge brainstorm. I mean really, if you're on the mod team, after a certain amount of time there's simply gotta be a trust between you all that you know what you're doing. If there isn't, if there are people there that you feel shouldn't be moderating without supervision...well then you gotta drop them.

That is relevant criticism.

And there is trust that we can do the "right thing" otherwise we wouldn't be moderators to start with, but we have a due process that tends to assist in removing bias.




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