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Forums - Nintendo - Jimquisition: Nintendo - Jim Has Some Harsh Words About Nintendo (Nov. 28, 2016)

Joe Schiaffi said:
I'm a small videogame shop owner in Italy. I want to let you know more about how it works Nintendo. It's stupid because, because of this behaviour they lost lot of sales.

Christmas 2010, Art Academy DS came out in november, then at the end of the month Nintendo started do advertise it (I'm talking about Italy) but in the while they weren't shipping it into stores, they spended money to advertise a game that they didn't sent to store. People went crazy about this game, on eBay there were pieces at about 99 euros (29,99 was the suggested price) they didn't ship the game for the holidays, so people bought something other and when they finally decide to sent the game to stores (March 2011, 3 months later) nobody cares anymore about art academy. They lost an incredible amount of sales (and money).

Same with the NES Mini: The console was announced this summer, I call my supplier and placed a total of 150 units of the machine, and 140 pieces of the controller.

D1 I received: 12 NES mini and 4 controllers. To now I've received 4 more units of the console and zero controllers. I'm starting buying it from the other stores just to give them to my customers (I buy them at 60 euros and re-sell them to 60 euros, with no profit for me and this was the biggest launch if this year, totally burned).

This way of work it's totally insane and nosense. I've spent hours in phones and chat with my customers who preordered the NES mini since this summer to explain them that probably they won't have it for Christmas.

(sorry for my bad english)

Your english is fine mate, dont even worry about it.

And its good to hear from the shops and sellers. Reading comments on youtube, your not the only one in retail that basically questions what it is nintendo is doing, or why, and if its worth the hassle.



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JRPGfan said:
Joe Schiaffi said:
I'm a small videogame shop owner in Italy. I want to let you know more about how it works Nintendo. It's stupid because, because of this behaviour they lost lot of sales.

Christmas 2010, Art Academy DS came out in november, then at the end of the month Nintendo started do advertise it (I'm talking about Italy) but in the while they weren't shipping it into stores, they spended money to advertise a game that they didn't sent to store. People went crazy about this game, on eBay there were pieces at about 99 euros (29,99 was the suggested price) they didn't ship the game for the holidays, so people bought something other and when they finally decide to sent the game to stores (March 2011, 3 months later) nobody cares anymore about art academy. They lost an incredible amount of sales (and money).

Same with the NES Mini: The console was announced this summer, I call my supplier and placed a total of 150 units of the machine, and 140 pieces of the controller.

D1 I received: 12 NES mini and 4 controllers. To now I've received 4 more units of the console and zero controllers. I'm starting buying it from the other stores just to give them to my customers (I buy them at 60 euros and re-sell them to 60 euros, with no profit for me and this was the biggest launch if this year, totally burned).

This way of work it's totally insane and nosense. I've spent hours in phones and chat with my customers who preordered the NES mini since this summer to explain them that probably they won't have it for Christmas.

(sorry for my bad english)

Your english is fine mate, dont even worry about it.

And its good to hear from the shops and sellers. Reading comments on youtube, your not the only one in retail that basically questions what it is nintendo is doing, or why, and if its worth the hassle.

Yep. Nintendo has no excuse for this.



Proud to be the first cool Nintendo fan ever

Number ONE Zelda fan in the Universe

DKCTF didn't move consoles

Prediction: No Zelda HD for Wii U, quietly moved to the succesor

Predictions for Nintendo NX and Mobile


Pavolink said:
Joe Schiaffi said:
I'm a small videogame shop owner in Italy. I want to let you know more about how it works Nintendo. It's stupid because, because of this behaviour they lost lot of sales.

Christmas 2010, Art Academy DS came out in november, then at the end of the month Nintendo started do advertise it (I'm talking about Italy) but in the while they weren't shipping it into stores, they spended money to advertise a game that they didn't sent to store. People went crazy about this game, on eBay there were pieces at about 99 euros (29,99 was the suggested price) they didn't ship the game for the holidays, so people bought something other and when they finally decide to sent the game to stores (March 2011, 3 months later) nobody cares anymore about art academy. They lost an incredible amount of sales (and money).

Same with the NES Mini: The console was announced this summer, I call my supplier and placed a total of 150 units of the machine, and 140 pieces of the controller.

D1 I received: 12 NES mini and 4 controllers. To now I've received 4 more units of the console and zero controllers. I'm starting buying it from the other stores just to give them to my customers (I buy them at 60 euros and re-sell them to 60 euros, with no profit for me and this was the biggest launch if this year, totally burned).

This way of work it's totally insane and nosense. I've spent hours in phones and chat with my customers who preordered the NES mini since this summer to explain them that probably they won't have it for Christmas.

(sorry for my bad english)

.

Captain_Yuri said:

Yea but it is dependent on how they think it is going to sell to begin with... If they don't think its going to sell that much, they aren't going to order/make that much to begin with. They may have thought they didn't need to go through the trouble of having pre-orders avaliable everywhere due to what being the hardware is which is just a console that can play very old nes games which can be played very easily through many other means. I am sure the stores require a fee or something to make certain items avaliable for pre-order vs ones that don't so I say it is a cost cutting measure.

And I doubt they aren't going to ship anymore unless they really didn't think it wasn't going to sell that much and didn't order enough before hand.

Explain that comment to us.

Sounds like nonsense. Why would a small store in Italy order 150 units of NES mini and 140 controllers. This isn't Nintendo's next zomg console... And not to mention that you said so yourself there weren't pre-orders avaliable WW... So why would a small store be reserving pre-orders when a) He knows Nintendo has done this previously, b) Orders 150 units based on what exactly? and c) Why would he risk customer dissatisfaction if Nintendo wasn't doing pre-orders?

Also whats even more interesting is that I just called my local ebgames and they said they only got 3 of them... So an eb games store in Canada which is the canadian gamestop gets only 3 but a small video game store in Italy gets 12? I am pretty skeptical...

But even if it were all true, it would continue to be dependent on Nintendo's estimates... Because it is Nintendo who needs to tell the manufacturer how much of each to make and then the manufacturer has to make them and etc. So if Nintendo predicts it is going to sell a blah amount, they will sign a contract with someone who has to meet a certain target by a certain time. I am pretty sure this has to be pre-planned before they officially announce it considering how we have had reports of manufacturers saying they will ship blah amount of say NX before the NX even got officially announced.

So when Nintendo announces it and the demand is higher than expected, they need to get more manufacturers or resign the contract which takes time cause they need more factories and etc. So even if it were all true, it would still be left to Nintendo's estimates and these things aren't made by using magic so they take time to get made and shipped and etc...



                  

PC Specs: CPU: 7800X3D || GPU: Strix 4090 || RAM: 32GB DDR5 6000 || Main SSD: WD 2TB SN850

Captain_Yuri said:

Sounds like nonsense. Why would a small store in Italy order 150 units of NES mini and 140 controllers. This isn't Nintendo's next zomg console... And not to mention that you said so yourself there weren't pre-orders avaliable WW... So why would a small store be reserving pre-orders when a) He knows Nintendo has done this previously, b) Orders 150 units based on what exactly? and c) Why would he risk customer dissatisfaction if Nintendo wasn't doing pre-orders?

Also whats even more interesting is that I just called my local ebgames and they said they only got 3 of them... So an eb games store in Canada which is the canadian gamestop gets only 3 but a small video game store in Italy gets 12? I am pretty skeptical...

But even if it were all true, it would continue to be dependent on Nintendo's estimates... Because it is Nintendo who needs to tell the manufacturer how much of each to make and then the manufacturer has to make them and etc. So if Nintendo predicts it is going to sell a blah amount, they will sign a contract with someone who has to meet a certain target by a certain time. I am pretty sure this has to be pre-planned before they officially announce it considering how we have had reports of manufacturers saying they will ship blah amount of say NX before the NX even got officially announced.

So when Nintendo announces it and the demand is higher than expected, they need to get more manufacturers or resign the contract which takes time cause they need more factories and etc. So even if it were all true, it would still be left to Nintendo's estimates and these things aren't made by using magic so they take time to get made and shipped and etc...

I can show you invoices if you want ;)

My shop is only 20 square meters, really small, but we are passionate gamers here, and we put our hearts on this pre-order campaing (the Mini NES one i meain). We worked well and had about 90 mini NES preordered from our customers, we asked for 150 because we wanted to ensure units for the whole month of december and also because lot of customers didn't preordered it because they though that it would have been easy to find the console. Yes, because Nintendo Italia told us until 2 weeks before the launch that there wouldn't be shortgages with the shipments, then they said "Some shortcut, you won't receive all the units" then the final results: 12 pieces on 150.... They know numbers since this summers, because all our suppliers gave big numbers since the beginning, knowing how Nintendo acted in the past.

The problem (I spoke for my country, Italy) is that here the publishers (Nintendo mostly) don't care about small indipendent shop like mine, but the truth is that when you have passion for what you are selling, you can reach good results. I had more preorders for PAper Mario Color Splash than COD Infinity Warfare (ONE and PS4 combined) and more reservation for Xenoblade Chronicles X (last year) than Star Wars Battlefront preorders (again here, PS4 and ONE combined). 



Joe Schiaffi said:
Captain_Yuri said:

Sounds like nonsense. Why would a small store in Italy order 150 units of NES mini and 140 controllers. This isn't Nintendo's next zomg console... And not to mention that you said so yourself there weren't pre-orders avaliable WW... So why would a small store be reserving pre-orders when a) He knows Nintendo has done this previously, b) Orders 150 units based on what exactly? and c) Why would he risk customer dissatisfaction if Nintendo wasn't doing pre-orders?

Also whats even more interesting is that I just called my local ebgames and they said they only got 3 of them... So an eb games store in Canada which is the canadian gamestop gets only 3 but a small video game store in Italy gets 12? I am pretty skeptical...

But even if it were all true, it would continue to be dependent on Nintendo's estimates... Because it is Nintendo who needs to tell the manufacturer how much of each to make and then the manufacturer has to make them and etc. So if Nintendo predicts it is going to sell a blah amount, they will sign a contract with someone who has to meet a certain target by a certain time. I am pretty sure this has to be pre-planned before they officially announce it considering how we have had reports of manufacturers saying they will ship blah amount of say NX before the NX even got officially announced.

So when Nintendo announces it and the demand is higher than expected, they need to get more manufacturers or resign the contract which takes time cause they need more factories and etc. So even if it were all true, it would still be left to Nintendo's estimates and these things aren't made by using magic so they take time to get made and shipped and etc...

I can show you invoices if you want ;)

My shop is only 20 square meters, really small, but we are passionate gamers here, and we put our hearts on this pre-order campaing (the Mini NES one i meain). We worked well and had about 90 mini NES preordered from our customers, we asked for 150 because we wanted to ensure units for the whole month of december and also because lot of customers didn't preordered it because they though that it would have been easy to find the console. Yes, because Nintendo Italia told us until 2 weeks before the launch that there wouldn't be shortgages with the shipments, then they said "Some shortcut, you won't receive all the units" then the final results: 12 pieces on 150....

The problem (I spoke for my country, Italy) is that here the publishers (Nintendo mostly) don't care about small indipendent shop like mine, but the truth is that when you have passion for what you are selling, you can reach good results. I had more preorders for PAper Mario Color Splash than COD Infinity Warfare (ONE and PS4 combined) and more reservation for Xenoblade Chronicles X (last year) than Star Wars Battlefront preorders (again here, PS4 and ONE combined). 

So your store is very small and you ordered 150 units of nes mini and 140 units of the controllers. Where would you stock them all? Do you not sell PS4, Ps4 Pro, PSVR, 3ds, 3dsXL, 2ds, WiiU, X1S and etc? The ebgames I go to isn't very big and that doesn't have that much room, specially for 150 nes minis.

And then you started your campaign and getting customers to pre-order since summer but only got assurance from Nintendo 2 weeks before launch? Why wouldn't you get assurance from Nintendo before you started your pre-order campaign? Even sign a contract with them to ensure that they meet those pre-orders? It just seems odd that knowing that Nintendo has done this before and knowing that Nintendo doesn't care about the smaller stores, you even started pre-orders without making sure first that Nintendo will deliver on those if any pre-orders.

Cause the decisions just seem very odd to me....



                  

PC Specs: CPU: 7800X3D || GPU: Strix 4090 || RAM: 32GB DDR5 6000 || Main SSD: WD 2TB SN850

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KLXVER said:
Well it might be because they don't know how it will sell. Its not like its difficult to find games like Pokemon, Mario Kart, Smash Bros, Zelda etc at launch and after or the regular Mario, Link, Yoshi or Luigi Amiibo. They know those will sell well.

I had a pre-order for the NES classic that didn't get honored. A fucking PRE-ORDER. And it wasn't from some shady back alley gamestop either, it was from Amazon one of the companies that are the most reliable when it come to only selling their actual stock as pre-orders that I know of.

I will recieve it with the next shipment, next month. No way Nintendo didn't know what the demand for this thing would be. At the very least they knew the amount of pre-orders and still underdelivered. There is no defending them here.



With amiibo, I sorta understand. It was a new product, they couldn't really gauge how it would perform. Then again there are pre orders Nintendo...use them. The NES classic had no excuse. It's a 60$ machine. Millions of them should have been shipped. Do they know how many people grew up with it? Now they're about to do the same thing with Nintendo Switch, only 2 million units the first month, I mean come on. They'd sell through that in days with the hardcore Nintendo fans alone. They need to allow pre orders for hardware, why are they not doing it! They did for Sun/Moon! Nintendo, step up.



and he should also talk abt the stupid scalpers and the stupid customers that are willing to pay the stupid scalper's stupid price It's a stupid neverending cycle.



Ljink96 said:
With amiibo, I sorta understand. It was a new product, they couldn't really gauge how it would perform. Then again there are pre orders Nintendo...use them. The NES classic had no excuse. It's a 60$ machine. Millions of them should have been shipped. Do they know how many people grew up with it? Now they're about to do the same thing with Nintendo Switch, only 2 million units the first month, I mean come on. They'd sell through that in days with the hardcore Nintendo fans alone. They need to allow pre orders for hardware, why are they not doing it! They did for Sun/Moon! Nintendo, step up.

kinda ironic you say that since most here think it bolds lack of confidence in their NEW console and some here believe that it might still struggle to sell (after reading some the comments here, a mix of pessimism with the optimism). 



Captain_Yuri said:
Pavolink said:

.

Explain that comment to us.

Sounds like nonsense. Why would a small store in Italy order 150 units of NES mini and 140 controllers. This isn't Nintendo's next zomg console... And not to mention that you said so yourself there weren't pre-orders avaliable WW... So why would a small store be reserving pre-orders when a) He knows Nintendo has done this previously, b) Orders 150 units based on what exactly? and c) Why would he risk customer dissatisfaction if Nintendo wasn't doing pre-orders?

Also whats even more interesting is that I just called my local ebgames and they said they only got 3 of them... So an eb games store in Canada which is the canadian gamestop gets only 3 but a small video game store in Italy gets 12? I am pretty skeptical...

But even if it were all true, it would continue to be dependent on Nintendo's estimates... Because it is Nintendo who needs to tell the manufacturer how much of each to make and then the manufacturer has to make them and etc. So if Nintendo predicts it is going to sell a blah amount, they will sign a contract with someone who has to meet a certain target by a certain time. I am pretty sure this has to be pre-planned before they officially announce it considering how we have had reports of manufacturers saying they will ship blah amount of say NX before the NX even got officially announced.

So when Nintendo announces it and the demand is higher than expected, they need to get more manufacturers or resign the contract which takes time cause they need more factories and etc. So even if it were all true, it would still be left to Nintendo's estimates and these things aren't made by using magic so they take time to get made and shipped and etc...

A lot of people has been asking for the console. 150 seems about right for a small videogame local where people go to buy videogames.

 

Nintendo knew that and decided to push this shit. No excuse.



Proud to be the first cool Nintendo fan ever

Number ONE Zelda fan in the Universe

DKCTF didn't move consoles

Prediction: No Zelda HD for Wii U, quietly moved to the succesor

Predictions for Nintendo NX and Mobile