This thread should act like something of a counter action against people who love marking him as the boogieman of consoles and PC masterrace shill. Here he once again presents his honest opinion about this fiasco and he doesn't sugarcoat it.

He criticises the lost personal information and especially the bad communication of Valve in this serious matter. He also engages people who are trying to defend Valve's actions. To qoute:

"Can we please now stop acting like it's acceptable for Valve, a billion dollar company, to run its business like a lemonade stand!"

In that spirit I say: Can we please stop now treating someone with a favorite platform who criticises less favorable platforms immedieately as a fanboy? Especially those who are actually some of the biggest consumer advocates.

Want to really condem a bussiness and make any difference at all? Stop using it.

Exactley, PC gamers are always upbeat about the great variety and choices of their platform but they use their machine like a console with Steam, and only steam. There are a lot more digital destrubutions like CD prjoect or GOG other than steam and even a lot of PC games still get released physical without any services attached to them.

Do you want to get relatively rich relatively fast?

This is you chance Steam users!

I don't agree with TB on a lot of "ethical" things regarding gaming (nor do I agree with many of his tastes in games. Indies, blurgh), but I do still watch quite a bit of his content. While I don't agree in general, I still like the way he forms his opinions, and puts forward good arguments.

On this particular issue, he's 100% correct, although I don't like how he defers to UK law, as if that's some kind of moral arbiter. Valve fucked up royal. And I bet they'll fuck up again in the future. It's the structure of the company itself, while it's a fun place to work for, and leads to a lot of innovation, certain things like consumer relations are clearly getting put aside.

You say it as if everyone does that, I don't since I use Battle.net, Origin, Steam, GoG and it's optional client, personally I don't use Uplay ebcause I don't really buy Ubisoft titles that require Uplay and despite them selling on Steam or anywhere else, they still require you use Uplay so I'd rather not suffer double layred DRM and just not support them along with their botched attempts at PC ports (Also they still haven't apologised for calling all PC gamers pirates either for the lognest time).

He kinda did say that he would be really really angry if Valve does not offer an official apology and he is known to boycott things. For example he still boycotts all SEGA games because they once issued a copyright strike on his videos and never apologized. So I can kinda see him boycotting Steam until they apologize. Origin, Battle.net and GOG are probably enough to sustain his channel for quite a time.

Valve also does a lot of other shitty stuff like bad customer support and basically no quality control in their own store, so people might follow him more readily now.

I agree with him that such things shouldn't happen and that Valve has to "up their game".

Nevertheless the whole "fiasko"/"desaster" is blown way out of proportion compared with other security breaches in the last years.

If we believe Valve, around 34,000 users data could be accessed. I don't want to sugarcoat that breach, but compared to other breaches in the last years (Sony: 77 million accounts in 2011, Steam: 35 million accounts in 2011, Blizzard: 14 million accounts in 2012, Ubisoft: 58 million accounts in 2013) or even last year (Anthem: 80 million patient and employee records, US prisons: 70 million phone call logs of inmates, Ashley Madison: 37 million accounts with very sensitive (blackmail-worthy) data, LastPass (a popular password manager, which can contain the passwords to all of your accounts for a lot of services)

• http://www.informationisbeautiful.net/visualizations/worlds-biggest-data-breaches-hacks/
• http://www.crn.com/slide-shows/security/300077563/the-10-biggest-data-breaches-of-2015-so-far.htm/pgno/0/9
• http://www.zdnet.com/pictures/biggest-hacks-security-data-breaches-2015/3/
• http://www.zdnet.com/pictures/biggest-hacks-security-data-breaches-2015/9/
• http://www.zdnet.com/pictures/biggest-hacks-security-data-breaches-2015/16/
• http://uk.businessinsider.com/target-ebay-and-ubisoft-a-list-of-the-biggest-data-breaches-in-history-2015-7?IR=T
• http://www.zdnet.com/article/club-nintendo-site-hacked-customer-data-exposed/

Naturally, you don't care about the numbers, if you are one of the 34,000 steam users, which cached data could be seen. But who got access to this data in that case? Hackers, who want to harm you or want to steal your data? No, some random guy/girl, who is also a Steam user and probably a "normal" gamer.  How high are the chances that this person wants to harm you by doxxing, swatting or whatever? He/She don't even know you. If he/she wants to harm random people just for the kicks, they have just to look someone up in the phone book... no reason to wait for a rare security breach of a gaminng platform.

I only started using Steam in 2013, and only because some of the betas of games I kickstarted where using Steam early access. Otherwise, I rely pretty much exclusivly on other ways to get my games, most prominently GOG, but also direct downloads from the devs homepage (possible with most indies) and alternative, more specialized sites like sekai project.

However, there are a lot of games which are Steam exclusives even though they aren't developed by them, or using features here which are missing everywhere else (like Steam Workshop and all the bonus user-made content developed there). This makes it pretty difficult to leave the platform out in it's entirety. My interactions with steam are kept to a minimum, but not using Steam at all on PC is getting increasingly close to impossible.

@OP: could you possibly add a link? Can't see the video here.

Valve's actions and commication aren't defendable, but the whole incident is blown out of proportions. Yes, it was pretty serious. No, it didn't do almost any actual damage. It was an attempt to mitigate a DDoS attack, which are ridiculously hard to mitigate effectively and I imagine preparing for them isn't easy either. You just need to react to it somehow, and because of the difficulty of preparation, mistakes are bound to happen more or less often.