So why is it so hard to call Google, a multi billion dollar company, on the phone?

Forums - Gaming - So why is it so hard to call Google, a multi billion dollar company, on the phone?

pokoko

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pokoko on 10 July 2015

Most companies hide their phone support numbers as best they can. They want you to go through FAQs, knowledge bases, answer chains, and email support before you even consider calling. Those are all much more cost efficient and require less training.

Some technology companies don't even have phone support. Valve didn't used to have any support at all.