When the competition fucks up and you don't of course you being the only one who didn't fuck up would look amazing in the eyes of others, we can't bring age as an argument itno this since Nintendo is far older and brought consoles to where they are from the crash.
It's more about how Microsoft fucked up with their e3, their pricing factually was more than the PS4's, of course by marketing standards people would normally buy something that is cheaper than the other if it does the same thing if not better, the kinect camera also didn't help since the camera was never a one hit wonder just like the Move.
I hear a lot about the general public not knowing but really when I popped into my local GAME store a few times during 2013 and 2014 I could hear parents talking about the e3 that went down and what happened, news people generally gathered from newspapers and blogs, facebook feeds, the casual crowd can and does use facebook which is a place where ifno like that can easily spread and translate to the masses, the casuals aren't completely braindead, even my stepdad who hardly plays any games besides pac-man found out what happened with MS through a weekly newspapers.
I wouldn't go using meta scores though, all they are is just score points, you can still get a game that scores bad and still sell well or have a cult following, it;s more to do with what happened with e3, the marketing and pricing of both units that are what they are now.
I still believe MS can turn things around though, they've already done a faster few 180's than Sony did last gen and Sony managed to turn things around after selling at a loss and not getting as much treatment as the 360 had last gen, MS only happens to be in Sony's position from last gen, they'll turn it around eventually.
Mankind, in its arrogance and self-delusion, must believe they are the mirrors to God in both their image and their power. If something shatters that mirror, then it must be totally destroyed.