By using this site, you agree to our Privacy Policy and our Terms of Use. Close

Forums - Sony - PS4 and Monitor Compatibilty

ArchangelMadzz on 31 December 2014

This is really frustrating.

I have been using an IPS HP Pavilion 23xi Monitor for the past 5 months.

Since Tuesday I have not been able to display my PS4 on this exact same monitor after not shifting any cables or settings it happened overnight.

It is not the HDMI port on the PS4 as I can display it on my 40" TN Panel (ew) Toshiba TV downstairs. It is also not the port on the Monitor as I can display my PC on my monitor via HDMi through my GPU. The cable is fine as for both of those tests I used the same cable I'm trying to connect them with.

I tried calling sony support yesterday but it hangs up after I get through the first 2 options (maybe closed) (UK).

Any ideas?



There's only 2 races: White and 'Political Agenda'
2 Genders: Male and 'Political Agenda'
2 Hairstyles for female characters: Long and 'Political Agenda'
2 Sexualities: Straight and 'Political Agenda'

Around the Network
Jizz_Beard_thePirate on 31 December 2014

What resolution is ur monitor and ur TV?



                  

PC Specs: CPU: 7800X3D || GPU: Strix 4090 || RAM: 32GB DDR5 6000 || Main SSD: WD 2TB SN850

ArchangelMadzz on 31 December 2014
Jizz_Beard_thePirate said:
What resolution is ur monitor and ur TV?


Both 1080p



There's only 2 races: White and 'Political Agenda'
2 Genders: Male and 'Political Agenda'
2 Hairstyles for female characters: Long and 'Political Agenda'
2 Sexualities: Straight and 'Political Agenda'

Angelus on 31 December 2014

I've heard about it having some weird incompatibilities with TVs from a friend of mine. He tried hooking it up to two different Samsung models when he bought the console at launch and got no picture at all. After spending about a week trying to get help from support and them being entirely unhelpful he actually went out and bought a Sony TV. Big surprise, that ended up working lol



ArchangelMadzz on 31 December 2014
Angelus said:
I've heard about it having some weird incompatibilities with TVs from a friend of mine. He tried hooking it up to two different Samsung models when he bought the console at launch and got no picture at all. After spending about a week trying to get help from support and them being entirely unhelpful he actually went out and bought a Sony TV. Big surprise, that ended up working lol


Haha that is odd ;) But what I don't understand is that the monitor was working perfectly for 5 months and all of a sudden stopped. Unless some random update occurred that they didn't tell anyone about I don't know. It's just very frustrating.



There's only 2 races: White and 'Political Agenda'
2 Genders: Male and 'Political Agenda'
2 Hairstyles for female characters: Long and 'Political Agenda'
2 Sexualities: Straight and 'Political Agenda'

Around the Network
Jizz_Beard_thePirate on 31 December 2014
ArchangelMadzz said:
Jizz_Beard_thePirate said:
What resolution is ur monitor and ur TV?


Both 1080p

Maybe try going into video output settings and changing the res from auto to 1080p just in case. It might be an HDCP issue but I doubt it



                  

PC Specs: CPU: 7800X3D || GPU: Strix 4090 || RAM: 32GB DDR5 6000 || Main SSD: WD 2TB SN850

Lafiel on 31 December 2014
ArchangelMadzz said:
Angelus said:
I've heard about it having some weird incompatibilities with TVs from a friend of mine. He tried hooking it up to two different Samsung models when he bought the console at launch and got no picture at all. After spending about a week trying to get help from support and them being entirely unhelpful he actually went out and bought a Sony TV. Big surprise, that ended up working lol


Haha that is odd ;) But what I don't understand is that the monitor was working perfectly for 5 months and all of a sudden stopped. Unless some random update occurred that they didn't tell anyone about I don't know. It's just very frustrating.

this sounds like a HDCP handshake problem (those can occur without any good reason)

try to disable HDCP, the option is in Settings -> System

start PS4, X, up, 6 times right, X, 17 times down, X, 5 times down, X, X   should do the trick, if you have to do it without a screen



ArchangelMadzz on 31 December 2014
Lafiel said:
ArchangelMadzz said:
Angelus said:
I've heard about it having some weird incompatibilities with TVs from a friend of mine. He tried hooking it up to two different Samsung models when he bought the console at launch and got no picture at all. After spending about a week trying to get help from support and them being entirely unhelpful he actually went out and bought a Sony TV. Big surprise, that ended up working lol


Haha that is odd ;) But what I don't understand is that the monitor was working perfectly for 5 months and all of a sudden stopped. Unless some random update occurred that they didn't tell anyone about I don't know. It's just very frustrating.

this sounds like a HDCP handshake problem (those can occur without any good reason)

try to disable HDCP, the option is in Settings -> System

start PS4, X, up, 6 times right, X, 17 times down, X, 5 times down, X, X   should do the trick, if you have to do it without a screen


You are a god among men.



There's only 2 races: White and 'Political Agenda'
2 Genders: Male and 'Political Agenda'
2 Hairstyles for female characters: Long and 'Political Agenda'
2 Sexualities: Straight and 'Political Agenda'

l33t_haxx0r on 31 December 2014

switch your cable around the other way



Lafiel on 31 December 2014
ArchangelMadzz said:
Lafiel said:

this sounds like a HDCP handshake problem (those can occur without any good reason)

try to disable HDCP, the option is in Settings -> System

start PS4, X, up, 6 times right, X, 17 times down, X, 5 times down, X, X   should do the trick, if you have to do it without a screen


You are a god among men.

I suppose that means it worked? You are welcome :).