lol because I'm not a PR guy... I actually hate doing PR, it is the least interesting part of my field to me (don't get me wrong it is a fascinating art, and a very difficult job with lots of responsibilities and egg shells to step on... it's just not for me, I'm way too hot headed for that)
at least it is not the main focus of my work, currently I am mostly into marketing, product management, communication.... but it always involves a little bit of PR... and I'm not doing it in English either :) but that will come to an end soon (if everything goes to plan) I will be a happy business owner next year :D
well on your answer I still vastly disagree, the main role of PR is informative and to keep good relation with the customers.
propaganda is the darkest part of PR and while you are right it is used by companies in that form this is more the exception on very specific occasions or to do damage control (and I'm not talking about XB OS quality kind of damage control but more like BP oil spill kind of damage control)
every time I had to deal with PR I basically just talked about the product and its qualities without any bias or any intention beside being informative on the strength of the product.... of course I'm not gonna talk about the weakness, but that's hardly a PR tactic, it is just logic... now Q&A are usually part of the PR work and in those you usually don't have the choice if something doesn't work you have to say it eventually otherwise the damage you cause is usually bigger than what you can gain temporary by lying...
so yeah when Penello says something I'm incline to believe what he is saying more than any rumors from non official sources... in other words I will always take a PR guy more seriously than anyone else, even though some might bend the truth a little they are usual far more on the spot than anyone else. and yeah PR guys fuck up sometimes and penello did and it is not surprising, I use to work in marketing for a chemical company before and countless of times I announced stuff directly from the R&D PhDs to my clients to have to come back a week later on it because those morons (yeah R&D PhDs are morons when it comes to run a business) realized they messed up a test or couldn't stay on schedule for X or Y reason.... so yeah Penello is probably saying what he gets as he gets it but sometimes it changes from under his feet and can't do shit about it beside looking like a liar or a fool....