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Forums - Microsoft - My hands-on, unbiased Windows Phone 8 review

I usually don't review anything, but I figured since I've been using one of these phones for the past 4 months, and I am also very familiar with Andriod and ios that I could enlighten some of the people here at VGC since it seems fairly common place around here to either criticize or praise products or services without ever actually having tried them. I can't even count the number of posts I have seen around here where someone bashes Bing even though they never use it, or IE and then they claim to have not used anything but Chrome since 2007.

To be clear, I am not a Windows fanboy by any means, and I assure you that there are a lot of things about WP8 that annoy me, but MS has also done some really good things with it. I will try to present both sides equally so that anyone who has been curious about the phones without wanting to drop a few hundred bucks to find out can get a good idea about what MS has to offer.

This review is based on the HTC 8x since it's the WP8 that I have been using.

HTC 8x important specs: 1.5 GHz dual-core Snapdragon, 1 GB of RAM, 16GB of storage, 4.3 inch display, 1800 mAh battery, LTE enabled, 8MP camera with LED flash

The Good

Battery Life - This particular WP8 has excellent battery life. It is not uncommon for people to have to charge their smart phone every single night. I regularly get 2 days out of the HTC 8x. For a comparison, I used an Android phone (LG Optimus 3D) for over a year. This LG phone has slightly less powerful specs compared to the HTC 8x and after a full day of use I would be sitting at around 20-30% battery. With the 8x I am currently sitting at 45% battery and my phone has been off charge for 28 hours. During that  28 hour span I watched about 20 minutes of Youtube videos, made 3-4 phone calls, sent and received about 20 texts, browsed the web a bit, and checked my email a dozen times. Wi-fi and GPS are both on.

The feel of the OS itself - All I can tell you is that this phone is buttery smooth. Everything is very fluid feeling. Even more so than my iPad which I would give an edge to over my Android tablet or phone. There is never any slowdown or choppiness on WP8. The style of WP8 is up for debate. I know people that hate the metro look, and others who adore it. It really comes down to personal preference. I don't like or dislike the look, myself. It's cleaner and more sleek than Android or ios, but you can't really add any personality to it. I should also mention that it is the optimization of the OS that helps make the battery life so good. The battery itself is standard size (1800 mAh), but the OS is designed to make it last.

The browser - Obviously WP8 comes with IE as it's default browser. Before you jump on me, and bash IE right away, I will admit that for PC IE isn't my favourite browser. I use Chrome religiously. From a mobile standpoint, though, IE is the fastest browser I have ever used. This thing is just really really quick. I performed a real world test against an iPhone 5 and my 8x won easily. My friend owns the iPhone 5 and we are both on the same service provider. Both phones use LTE. We stood beside eachother and typed a search into Google on each of our browsers. We hit enter at the same time and the 8x loaded much faster. We then clicked on the first link that came up for our search and again the 8x was faster. I have also used every Android browser known to man, and while many of them are very feature rich, they tend to feel sluggish compared to IE on WP8. My only complaint about this browser is that it doesn't have a quick-dial style homepage, but that is a very minor inconvenience. The look and feel of the browser is also very clean and reading forums is a breeze on it. Somehow mobile IE gets the font size just right on any website I visit so I don't have to zoom in or out constantly like I did on my last phone.

Sound quality - This is specific to the hardware of the HTC 8x, not WP8 in general obviously. From what I have experienced this phone has superb sound both for in-call and for media. It comes with Beats Audio, but as an added bonus the 8x packs 2 amplifiers into it's headphone jack giving you much louder audio through the same set of headphones on a different device. I actually can't put the volume up past 25 out of 30 without hurting myself. On any other device I have used, including my iPod, I can hit max volume and keep listening. Unfortunately, as I will explain in the "bad" section of my review, actually setting up your music library on WP8 is a bit of a nightmare.

MS Office - Yes, there are office alternatives on Android and ios, but this is the best mobile office software I have used, and I have tried almost all of them at some point or another. Creating or editing Word or Excel documents is a breeze on WP8. The only issue is that with excel, you can't edit documents that have complex forumlas in them, but this is the same as any of the alternatives that you will find on Android. WP8 at least keeps the formatting much cleaner.

The Bad

Xbox Music - This is the default software for playing, streaming, and purchasing music on WP8. It is MS's replacement for Zune, and it's actually a giant step backwards. While the store itself is set up beautifully, and the selection is phenomenal, it's just really really irritating to use. You cannot actually edit playlists from within the phone itself. You need to connect it to a PC to do this. There is no equalizer. There are severe DRM issues. After I upgraded from my free trial and signed up for an Xbox music subscription none of the songs I downloaded during the trial would play anymore. I had to re-download them all.  Are you fucking kidding me? $2 Android music apps have more feature rich music players than this. It's actually quite embarrassing  for MS that this is the best they could do. Sadly, they have not released an update to remedy any of these issues.

Features of the OS -

1) The OS, while incredibly smooth as I mentioned earlier, lacks some basic features that I expect from any mobile device. You cannot create folders. I like creating folders to organize similiar apps. On my Android I had a folder for navigation and map apps, a folder for media apps, a folder for games, etc. On WP8 I can simply keep all of the homescreen tiles for similiar apps together, but if you have a ton of apps then you can get a really cluttered home screen. 

2) You can set your own ringtone to anything you want, but you can't change your notification ringtone to anything other than what comes pre-loaded on the phone.....I'm dead serious.

3) You can't individually adjust the volume for media, ringtone, and notifications. WP8 has a universal volume control. Seems like a huge oversight to me.

Lack of apps  - I will list this as a negative, although I admittedly considered not listing it as one because I really haven't found it to be much of a hinderence at all, but I know that for some people it could be a deal breaker. There are about 7x the amount of apps for ios and Android compared to WP8. If you need apps for absolutely every little thing, and a selection of 200 apps that all do the exact same thing then WP8 is not for you. However, I have not really found any important apps missing from WP8. I can use Facebook, Twitter, GPS voice navigation, Youtube, ESPN, Reddit, Fitness apps, etc. The selection is not as huge, but MS has fairly solid quality control. Instead of finding 700 radio apps you will only find maybe 5 but they are all good. 

The Average (Features that I find to be on par with what you would expect from any high end smart phone)

Camera - The camera on the 8x is exactly what you would expect from a top of the line phone. Not much else to say. Although, the Nokia Lumia 920 which is the flagship WP8, apparently has a phenomenal camera that destroys any other smartphone camera. I cannot comment on it, though, as I have only read about it and not tested it.

Screen -  The screen on my 8x is actually better than what I've experienced with most android devices, but maybe not as good as what you get on an iPhone 5 or iPad. The 8x screen is easier to see than the average smartphone screen in sunlight, though. I don't have the exact specifications of the screen memorized, but if you can tell the difference between a 4.3 inch screen with 320ppi or 340ppi then you're a better man than I.

Look and feel - WP8 devices look and feel just like any other high end device. The HTC 8x feels like what you would expect from a high end HTC. The Samsung Ative WP8 looks and feels exactly like an S3, and the Nokia Lumia 920 looks like the WP7 Nokia phones.

And there you have it. To me, there is a lot to like about WP8, and also some shortcomings. I think with future updates to fix their music software and basic phone features like volume control WP8 could be a fantastic option for smart phone enthusiasts down the road. For now, if you care about battery life and speed I would recommend it. If you are a freak for options, and customization it's not for you, and if you really need a great music player on your phone then avoid WP8 at all costs unless you value audio quality over ease of use.

Note: I left games out of my review because I don't play games on my phone. I have a 3DS for mobile gaming like any real man should! Although I guess I should mention that you can link your XBL account to your WP8 and achievments you unlock in XBL games for WP8 add to your gamerscore. That's kind of a cool feature for anyone that actually does game on their phone.

Feel free to ask any questions about WP8 and I can try to answer them to the best of my ability. Also feel free to share any tips or tricks you've learned about WP8 if you have one!



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Everybody likes to take that name Unbiased Review now -_-

But in all honesty I have a copy of Windows 8 and i havent upgraded yet. Does anybody recommend me to upgrade or not?

To the OP.  I have a windows 7 phone and i love it :)  Havent used a W8 phone yet




       

I agree with some stuff and disagree with other stuff but overall the review is great.

I will say that I believe that Lumia 920 is a better choice due to genuinely useful exclusive apps, and deals Nokia users get (like getting Sonic CD and Super Monkey ball free for a week)

Also Nokia is better for timely software updates, camera, 32 GB of default storage... But aesthetically I find HTC 8X better.



kowenicki said:
I had the 8x and the nokia 920 on trial. I went for the 920 for all the reasons you mention.

The camera is indeed superb on the 920. Nokia music is excellent and the other Nokia native apps are really very good indeed. I tend to avoid music software. I hated iTunes (that really is an awful piece of trash software) and I haven't even gone there with the 920. I only use them to sync music to the phone. Nothing more. I buy and store all my music in folders on my home server.

From a work perspective the office 365, sharepoint and office integration is light years ahead of any other phone. So much easier and it just works.

You can see from my sig that I have tried a couple of time waster games and my achievements all count toward my gamerscore... cool.


Oh... and I can change my ringtone to a custom one by the way (DRM files wont allow this), and there is also a nokia ringtone maker app. I think there are also some 3rd party ones.


I'm actually considering trying out the Lumia 928 if it gets released in my area. Apparently the camera is going to be even better than the one on the 920 and it's going to have some sort of fancy aluminum casing. I haven't read anything on the specs yet, but I'm sure it will be beastly, and the Nokia exclusive apps are definitely intriguing.



disolitude said:
I agree with some stuff and disagree with other stuff but overall the review is great.

I will say that I believe that Lumia 920 is a better choice due to genuinely useful exclusive apps, and deals Nokia users get (like getting Sonic CD and Super Monkey ball free for a week)

Also Nokia is better for timely software updates, camera, 32 GB of default storage... But aesthetically I find HTC 8X better.


I agree with all of that. I actually only got the 8x because of the better audio quality and the size and feel of it. I do a lot of running and use my phone for music and gps fitness tracking . I hate having a really heavy phone in my shorts pockets when running and the Lumia 920 is the heaviest of all Windows 8 phones.



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Absolutely love my 920 so I wouldn't be able to provide an unbiased review. My previous phone was a 3GS and I have dabbled with Android phones through my friends. I just find that the W8 OS is incredibly easy to use and navigate, it's on par with iOS with its ease of use and is personally the more aesthetically pleasing option with the tiles. I also have W8 on my desktop so that connectivity is nice to have. I suppose it's lacking in apps at the moment, but the more popular stuff such as Spotify are slowly making their way over.

I think my only concern with W8 phones is that I don't see it converting many people over if they've exclusively been using iOS or Android for years now. The OS itself is fantastic, but it just needs more app support as it's got the hardware to back itself via the 920.



kowenicki said:
disolitude said:
I agree with some stuff and disagree with other stuff but overall the review is great.

I will say that I believe that Lumia 920 is a better choice due to genuinely useful exclusive apps, and deals Nokia users get (like getting Sonic CD and Super Monkey ball free for a week)

Also Nokia is better for timely software updates, camera, 32 GB of default storage... But aesthetically I find HTC 8X better.


you go the 920 too?

whats this about Sonic?

They offered Sonic CD for free for a week. But don't worry it wasn't the LIve version so it had no achievements.



JayWood2010 said:

Everybody likes to take that name Unbiased Review now -_-

But in all honesty I have a copy of Windows 8 and i havent upgraded yet. Does anybody recommend me to upgrade or not?

To the OP.  I have windows 7 and i love it :)  Havent used a W8 phone yet


I have very little experience with Windows 8 for PC and I adore Windows 7 myself, but from what I have seen of Windows 8, you can simply change a setting and make it look exactly like Windows 7, so it's probably worth upgrading to even if you don't like the default style of it. Having said that, you would probably get used to the look and feel of it pretty quickly. I'm pretty resistant to change, but it only took about a week after switching from Android to WP8 to really start enjoying the feel of the OS even though I kind of disliked it at first.



JayWood2010 said:

Everybody likes to take that name Unbiased Review now -_-

But in all honesty I have a copy of Windows 8 and i havent upgraded yet. Does anybody recommend me to upgrade or not?

To the OP.  I have a windows 7 phone and i love it :)  Havent used a W8 phone yet


I honestly don't get the hate aimed at W8. If you click the desktop tile on startup it's basically just a faster W7. Also the faster boot time is very nice. I think the greatest gripe was some compatibility issues with programs but I'm yet to run into any problems. 



Funtime said:
JayWood2010 said:

Everybody likes to take that name Unbiased Review now -_-

But in all honesty I have a copy of Windows 8 and i havent upgraded yet. Does anybody recommend me to upgrade or not?

To the OP.  I have windows 7 and i love it :)  Havent used a W8 phone yet


I have very little experience with Windows 8 for PC and I adore Windows 7 myself, but from what I have seen of Windows 8, you can simply change a setting and make it look exactly like Windows 7, so it's probably worth upgrading to even if you don't like the default style of it. Having said that, you would probably get used to the look and feel of it pretty quickly. I'm pretty resistant to change, but it only took about a week after switching from Android to WP8 to really start enjoying the feel of the OS even though I kind of disliked it at first.


I forgot to put phone earlier but yeah I have a W7 phone and I love it so glad to see you enjoying your W8 phone.  The phone i own now is my fav phone ive owned  easily :)