I think that EA rode the wave of casuals that the PS2 brought into the market for years. As has been said, it might be reaching it's limit now, at least as far as huge growths in sales go.
Then you can also look at Madden 08. I haven't played the PS3 or 360 versions, but it's been well documented all of the problems they had with those two versions. I own Madden 08 on Wii, and though it plays very well, the game is riddled with bugs. I made a thread about it a while back, mentioning the various game freezes(which cost me hours and hours of having to replay games) and the broken online mode. Some people simply cannot connect to other people. Me and my brother tried for over 30 minutes on two consecutive nights to connect to each other...on a night that only had a couple dozen people on the server. We tried without being on each other's buddy list, with being on each other's, quickplay connection, passworded rooms, and everything you can think of.
I registered at EA's site and sent a mail to customers service wanting to know if a patch or a disc replacement was coming(and told them beforehand not to tell me to check for smudges or scratches on my disc). Their response was that it could be a problem with my Wii, and if that wasn't it I needed to go post on the forums where the devs could answer my questions(as that was not their field obviously). One look at their forum made it obvious that the problem is just being ignored. Nothing to fix the various freezing issues, and the response about online problems said it had something to do with cordless phones. Quite a few posters had replied saying that they had no problems playing Mario Strikers online, so they didn't see how a cordless phone could be causing problems with Madden online.
The point? EA has been selling millions and millions of games every year, for many years. If this is how they treat these customers who have real issues with the software, it only seems natural that it will eat into their sales over a period of time. I honestly think that bad word-of-mouth has effected Madden 08's sales this year on the 360, PS3, and Wii. Maybe not as much as simply reaching a saturation point and hardware transitions, but it's a part of the puzzle in my book.