Is Hotmail/Live not receiving the PSN password recovery e-mail?

Reasonable

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Reasonable on 17 May 2011

kowenicki said:

Reasonable said:

kowenicki said:

Reasonable said:

Couple of clarifications that might help out:

1 - emails are dependant on your ISP and load. Sony have already noted that it will take a while for all to go out/be recieved. Some ISPs are throatling down bandwiduth due to volume. In short, you're probably going to have to wait a bit

2 - depending on whether your PSN account is assigned to your PS3 and your account setup there are two procedures. If you're lucky you just change your password directly through PS3. This is more or less immediate so far as I can see. This was the option I was given. The alternative is to wait for an email and change via PC. Sadly you are in the latter camp.

3 - the store and all functions to do with it - CC details, etc. - are still down. As is any content linked to store so far as I can tell - so trying to access this will result in an error

4 - trophy sync and online play seem to be the only bits of PSN up at the moment, plus friend lists and messaging.

This will probably be out of date by the time I finish typing...

cheers... I'll stop trying then

Yeah, first thinig I did was to try and get to CC details. None of that seems to be up. If I spot otherwise I'll send you a message.

You can do it on PSN...

Just tried and all of the account settings are available there including billing.

Dang forgot PSN itself. I'll get onto it there. Cheers.

Try to be reasonable... its easier than you think...

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NiKKoM on 17 May 2011

Actually... hotmail/live are getting the emails delayed...

from the dutch twitter account

@PlayStationNL PlayStation NL

@psnwtf Sommige mail accounts (bijvoorbeeld Hotmail) vertraging het proces, we onderzoeken op dit moment eventuele oplossingen.

Some mail accounts (like Hotmail) are slowing down the process, we are searching for different solutions..

Face the future.. Gamecenter ID: nikkom_nl (oh no he didn't!!)

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Jdevil3 on 17 May 2011

NiKKoM said:

Actually... hotmail/live are getting the emails delayed...

from the dutch twitter account

@PlayStationNL PlayStation NL

@psnwtf Sommige mail accounts (bijvoorbeeld Hotmail) vertraging het proces, we onderzoeken op dit moment eventuele oplossingen.

Some mail accounts (like Hotmail) are slowing down the process, we are searching for different solutions..

Aaah, that explains it. Thanks for the info!

Lots of people with hotmail accounts are complaining here:

http://blog.eu.playstation.com/2011/05/16/email-password-reset-notice/comment-page-9/#comments

Just read the comments and you'll see everyone who complains has a hotmail account.

It seems the gmail addresses have no problems and get the e-mail almost instantly...

I'm still waiting for the e-mail, if I don't receive it by friday I'll request a new one.

Why does this thread have so many views? almost 2500 views and just 2 pages of comments, LOL. I suppose this shows up when you search for the problem on Google and it must be one of the first results you get.

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Release Final Fantasy Versus XIII nowwwwwwwwww!!! lol :P

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arcane_chaos on 17 May 2011

kowenicki said:

Why do you need the email? Is this working differently in different places.

My PS3 just took me to a screen to change my password... I havent had an email but I was able to change my password.

same here, though I actually did recieve an email tellingme that i did change my password

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Jdevil3 on 17 May 2011

Hell yeah! I received the e-mail and changed my password :D

Now I'll be able to sync my trophies ^___^

I went to us.playstation.com (again) and selected sign in (again) and selected forgotten password (again) and completed everything (again) but this time I received it and managed to change my password!

I guess waiting till past 12PM helped it because the servers are probably not so loaded with requests or something.

I'm going to sleep now :P

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