lmfao....wow

Ok so a credit card change is fine, everything is back to normal, it's not like it's something people use on a daily basis, especially in this day and age....

How about the Identity Theft part of this HUGE F-Up? you think the info that was possibly stolen could not give someone access to compromise your identity? SERIOUSLY?

No Sony is not stealing my Info, but they sure as hell  are to blame for not letting me know AS SOON AS POSSIBLE, when they did find out.  And considering that from the 17th thru 19th they had a strong idea something was wrong, then a BLOG post of "PSN Maintenance" was not the answer, but rather the email I received last night at 10:00pm should have been sent instead.  You don't hire an outside company to fix your shit unless something big happened, and they knew that was the case on the 18th.

I like this article.

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RROD left me without my 360 for 17 days,  and a free 30day XBL card... I would say my compromised info takes the cake.

For the record, if this was an XBL/Wii Network issue, I would be just as pissed.

I think most people would consider identity theft worse than product failure.

Not as bad as hiring Cammie Dunaway.. but close..

Yes, because the Virtual Boy started handing out your credit card details didn't it? fail.

I think it depends really on what happens next. PSN being down for a week is now small fish in comparison to the data theft issue. If whoever stole our details starts passing them around then some serious shit could hit the fan.

Some people have mentioned above or indicated it is no big deal, just change your password right? But what about all your other details? Your name, address, your date of birth, your billing address and so on. You can't change those things so easily. And that information can be used by these thieves to really ruin your day if they want to. But it isn't just about that. It is about many other things such as what info did they get about you that Sony didn't want to tell you that they were collecting? An interesting article about it just came up on Digital Foundary here http://www.eurogamer.net/articles/digitalfoundry-psn-security-scandal

As a whole this is far worse then simple hardware failure. If your console blows up it is dealt with by you and whoever you speak to at customer services. Nobody else is aware of it. Sucks that you can't play your console for a week but it will be back and none of your financial details/personal details will fall into evil hands who would use it to defraud you.

For gamers on this site naturally they will choose the rrod. But i imagine if they then look at their debit card history and found some guy in outa mongolia withdrew your £5000 from your bank and your bank won't return it then i imagine they won't be saying the rrod anymore.

But for normal people who don't visit this website or have no real affection for Sony/Microsoft will read the news reports or watch the tv and see the damning reporting. They will be aware of what happened and naturally be cautious about it. Most normal people will always rank theft as a worse crime to hardware failure. 

It is still too early to say how bad it is, but it does beg some pretty big questions on how Sony treats personal information of their customers ...

I have been involved in the creation of several systems that hold personal data, and every system I have built has been designed with the intention that even if a hacker did get access to all of your information none of it was stored in a format that would provide much benefit to them. Credit cards, passwords, and other important information should either remain unstored or be hashed/encrypted to prevent them from being stolen.

Well they are telling 77 million members to.

Change passwords at any other site that they had the same password.

Change the password hints at any other site that they had the same.

Call you CC company and cancel your card and get a new one.

File a fraud alert with credit reporting agencies.

So I would say this is the worst.

It could get much worse. For example, if we learn that the theft was the result of very poor data security practices. Sony would not be able to defend itself if that were the case and they would be open to massive law suits.

mate, this is 10x worse than RROD.

RROD was a manufacturing defect where a remedy was offered and the defect was rectified and admitted pretty quickly for a large company.

With Sony commiting gross negligence under the data protection act (in the UK it's called that). They are liable to be prosecuted by the stategovernment.

It's not even up for discussion, arrogant as I may sound. I know i'm right :) I understand the law on this sort of thing. What Sony has done will be on national news in the UK I'd have thought, it's got to be one of the biggest security fuck ups in history.

Exactly

Unless you a PS3 fanboy. I guess we now have an easy question to route them out. :)