Seece said:
Don't say it isn't obvious then not list any reason's why .. |
If I had had like 10 360 games, and my 360 broke.....I wouldn't go out and buy a PS3, then rebuy the PS3 version of those games....
disolitude said:
And I am quite happy with what they did to fix their screwed up to be honest. I had a bunch of PS2s fail on me last gen and I even replaced the DVD drive myself on some. But with the 360, I had a DVD drive fail on me in 2007, and I got it replaced for free...almost 2 years after I bought it. I am on my 3rd and 4th 360s ( I own 2)...and I paid for 2....not counting the modded, banned, busted 360 I bought off a freind for 50 bucks which died in 3 months. |
MS has done a great job at making sure those affected are taken care of, but it doesnt excuse the faulty hardware nor the excuses. No one should have 2, 3, 4 consoles replace in 4 years. Although I do think the newer version are very reliable.
Next Gen
| 11/20/09 04:25 | makingmusic476 | Warning | Other (Your avatar is borderline NSFW. Please keep it for as long as possible.) |
| Seece said: I think it's amazing the 360 fails so much as it doesn't seem to have hindered it's sales! People obviously value quality of games over system ... |
I think it's more to do with people sticking to the system that all their friends have. 360 is a great social platform, and thanks to its year-long head start, that strength has really helped it maintain high sales.
Currently playing: Uncharted: Drake's Fortune, NBA2k11, Metal Gear Solid, Picross 3d
| disolitude said: They should add the following category... Number of failures after 1st year of ownership that people had to pay for: 360: 0% (prolly around 15-20% actually for people who had the DVD drive die and they didn't want to lie and say its RROD) PS3: 100% Wii: 100% Number of failures after 2st year of ownership that people had to pay for: 360: 0% PS3: 100% Wii: 100% |
I find it funny that a company that is forced by consumer laws in countries all over the world to implement a warranty extension on their faulty product, gets applauded like it is a good thing. How can this be anything but negative? MS should not be praised for being forced to extend the warranty. They had to do it, you think they did it out of good faith? For you to get your precious system back? I am actually surprised they were allowed to sell the 360 when the failure rate was that high. In my opinion it should've been pulled from the market until they had the error fixed. They basically sold a product with a 30% - 50% chance to break. That should not be legal for any product...
I think what these surveys tell me is that in the best interest of consumers it should be made law that companies have to officially report reliabilty records for products they produce, especially electrical goods. It's bonkers the consumer has to rely on third parties for this information when it should be publically available information direct from manufacturers and force them to actual care about providing reliable goods.
akuseru said:
I find it funny that a company that is forced by consumer laws in countries all over the world to implement a warranty extension on their faulty product, gets applauded like it is a good thing. How can this be anything but negative? MS should not be praised for being forced to extend the warranty. They had to do it, you think they did it out of good faith? For you to get your precious system back? I am actually surprised they were allowed to sell the 360 when the failure rate was that high. In my opinion it should've been pulled from the market until they had the error fixed. They basically sold a product with a 30% - 50% chance to break. That should not be legal for any product... |
All I know is electronics fail...
Motorolla Razor phone failed on me after 2 years, 3 PS2s failed on me from 2001-2004, my ATI 4650 card failed on me after a year, countless Ipod died within 1-2 years... Anyone that is upset at eletronics failing needs to wake up.
360 failed a lot due to faulty video card chip design. Shit happens...MS did what they had to do to mend the issue the best they could. I don't understand what you'd like them to do.
I believe the options were...give 2 extended warranty...or give hand jobs to all 360 customers that had a failure. I was hoping for the second option but will settle for extended warranty.
disolitude said:
All I know is electronics fail... Motorolla Razor phone failed on me after 2 years, 3 PS2s failed on me from 2001-2004, my ATI 4650 card failed on me after a year, countless Ipod died within 1-2 years... Anyone that is upset at eletronics failing needs to wake up. 360 failed a lot due to faulty video card chip design. Shit happens...MS did what they had to do to mend the issue the best they could. I don't understand what you'd like them to do. I believe the options were...give 2 extended warranty...or give hand jobs to all 360 customers that had a failure. I was hoping for the second option but will settle for extended warranty. |
I'm not complaining about how they handled the situation, because obviously they had no other choice. But still, they should not get any praise for what they did. They simply had to do it. In addition, there has been several rumors about MS actually knowing about the RROD problems, etc before they even released the console on the market. This makes it look even worse. Yes, I know shit happens, but in this case it's caused by MS obsession with being the first to take at seat at the tea party...
Two words: Rushed Product
LuLz!
| Gilgamesh said: Our initial survey conducted in 2009 used a sample size of 1,000 participants. After this survey was concluded we began collecting results for our 2010 survey. As before we randomly presented a survey to visitors coming from a search engine after searching for a console specific game. After 500,000 surveys were completed for each of the three major console platforms the results were compiled as below. We used email addresses and session limiters to try and eliminate duplicate submissions. Questions were presented based on previous answers and "[console]" would have been the full name for the console. Results have been rounded to the nearest whole figure, answers are positive percentiles (yes). So far no manufacturers have commented on the results. Has your [console] needed to be repaired or replaced due to fault?360: 42% PS3: 8% Wii: Less than 1% If so has your [console] needed to be repaired or replaced more than once?360: 55% PS3: 12% Wii: 0% If so has your [console] needed to be repaired or replaced more than two times?360: 39% PS3: 8% ME :( Wii: 0% If so has your [console] needed to be repaired or replaced more than three times?360: 12% PS3: 2% Wii: 0% If so has your [console] needed to be repaired or replaced more than four times?360: 6% PS3: 1% Wii: 0% If so has your [console] needed to be repaired or replaced more than five times?360: 3% PS3: 1% Wii: 0% |
sadly I'm now on my 4th ps3 thankfully sony covered the last repair.
akuseru said:
I'm not complaining about how they handled the situation, because obviously they had no other choice. But still, they should not get any praise for what they did. They simply had to do it. In addition, there has been several rumors about MS actually knowing about the RROD problems, etc before they even released the console on the market. This makes it look even worse. Yes, I know shit happens, but in this case it's caused by MS obsession with being the first to take at seat at the tea party... Two words: Rushed Product |
No one will deny it was a rushed product...but that is because jobs were on the line due to the fact that Nvidia screwed them hard with Xbox1. They simply said that they are done producing the GPU for the Xbox hence that MS will have no console to sell in 6 months.
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