Look what I just found:
EU Directive 1999/44/EC
Article 2
Conformity with the contract
1. The seller must deliver goods to the consumer which are in conformity with the contract of sale.
2. Consumer goods are presumed to be in conformity with the contract if they:
( a ) comply with the description given by the seller and possess the qualities of the goods which the seller has held out to the consumer as a sample or model;
( b ) are fit for any particular purpose for which the consumer requires them and which he made known to the seller at the time of conclusion of the contract and which the seller has accepted;
( c ) are fit for the purposes for which goods of the same type are normally used;
( d ) show the quality and performance which are normal in goods of the same type and which the consumer can reasonably expect, given the nature of the goods and taking into account any public statements on the specific characteristics of the goods made about them by the seller, the producer or his representative, particularly in advertising or on labelling.
UPDATE:
Apparently Amazon's European lawyers know their trade. Someone just managed to get a 20% refund (and keep the console) as compensation for the removal of Linux.
http://www.playstationuniversity.com/ps3-owner-refunded-without-return-for-missing-other-os-3555/
Again, this was forseeable. And don't think Amazon will just eat up those costs.
Update 2:
PlayStation 3 Owner Files Class Action Suit Against Sony For Dropping 'Other OS'
"Well certainly with the Xbox 360, we had some challenges at the launch. Once we identified that we took control of it. We wanted to do it right by our customers. Our customers are very important to us." -Larry "Major Nelson" Hryb (10/2013). Note: RRoD was fixed with the Jasper-revision 3 years after the launch of 360
"People don't pay attention to a lot of the details."-Yusuf Mehdi explaining why Xbone DRM scheme would succeed
"Fortunately we have a product for people who aren't able to get some form of connectivity; it's called Xbox 360,”-Don Mattrick
"The region locking of the 3DS wasn't done for profits on games"-MDMAlliance







