Currently Online 
Well, they addressed it, but to investors rather than customers:
"So when we think about the future, we put in a lot of thought and time, and we cautiously considered this, and we came to this conclusion, and we’re going to cautiously move this forward. And to this decision, we have received various opinions, people have strong views, and we understand that the community has put forth those views to us. Games are loved by many people.
"It's a form of entertainment that's loved by people, and it's connected to people's fond memories in many cases. And so we understand those emotions. We want to consider that. And in the future digital ecosystem, how do we engage the gamers is something that we would like to continue to explore. Thank you very much."
