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Wyrdness said:

The seems to be a notion here that this is the result of games being different from the classic games I heavily disagree this is the result of how SE has handled the franchise in the past decade and a half going as far back as XIII in 2009. Lets start with what FF used to be it was the trailblazer for the whole genre at one point effectively like what Street Fighter is to the fighting game genre so when XIII dropped the ball massively it began the path to this whole situation SE continued their puzzling approach with two follow ups to XIII. XIII was then followed up by the disastrous first launch of XIV leading to it requiring redevelopment we then rolled over into the FFXV debacle a game with a ten year development cycle hyped to bring FF into the modern era but ended up being the most underwhelming open world title of its era and like XIII had some odd development choices.

This then runs into the FFVIIR clown foolery where someone at SE doesn't know what the word Remake means and that's when you give them the benefit of the doubt because if you don't the situation turns into a bait and switch scenario, can go into details if asked but understand the are unavoidable spoilers, and the curious decision of fragmenting one game into three. All of this is why XVI and Rebirth have sold what they did the games themselves are fine for reference FFXII had significant changes to the formula and still sold well (6.4m) and that's because unlike the two prior mentioned games it didn't have sixteen years of bizarre and damaging handling before it that's what has driven away a number of consumers, I have little doubt that if SE had not had this circus of a run in it's management and leadership both XVI and Rebirth would at least both have 5-7m.

This is the correct answer. FF didn't use to sell because it was turn based, this is nonsense. Turn based JRPGs always sold poorly. In reality Final Fantasy was a game that was always sold to non-JRPG fans as well, so being turn based or not was never the point 

Final Fantasy were among the best selling game because they were technical showcases of hardware capabilities and overall among the best games of their generations.  

This is just not the case anymore. Nobody looks at Final Fantasy and think "This is the current pinnacle of gaming", there are other IPs that steal this spot now

If FF go turn based again it will sell at best in ~5 million range, because this is how much a turn based JRPG sells. Persona 5 needed a re-release and be multi platform including Switch and PC to get over 5 million (the 7.2 million figure includes Strikers sales)

And goes without saying Persona 5 is by far the best received JRPG last generation

That's said there is an audience for turn based Final Fantasy. Maybe Square should release turn based spin offs, that way they could satisfy the older fandom