You guys are putting too much thought on the return/repair from Sony.
Retailers are normally the ones taking care of the repair and refurbishing process, not the hardware make. Warranty on theses types of devices are made to refuse anything that isn’t software issues and even if returned to the store, retailers are generally taking a hit instead of fighting with the manufacturer for refund or credit.
That’s why a lot of retailers are offering refurbished or open box items with a discount so they can salvage the cost of the unit as much as possible. It’s also why they normally refuse refunds once the box or seals are broken, but offer credit instead, to avoid the manufacturer warranty services and keep the money already spent in the store. I’m talking from experience.
And about demo unit: if it’s provided by the store from their inventory, it’s shipped except if the unit is refurbished in house. If the demo is from Sony, they count as produced, but not shipped as they’re normally locked with specific settings that need unlocking from their vendors. Been there, done that.
A 500k unit produced and not ship is totally reasonable in my opinion.







