Mummelmann on 14 February 2024
| atomicfear said: I'd give customer service one more shot. Threaten to end all accounts. speak to a manager. It's tacky but it gets results. |
There's no way for me to get through to customer service at all; e-mail doesn't work, there's no number to call, and the chat function doesn't work. That's the whole issue here. I'm sure the whole matter would've been settled a long time ago if I could actually speak to them myself. Status right now is that 3rd party bank (Klarna) is trying to get a hold of them. I contacted my own bank, they can see the transactions, but no active subscription. It's a bizarre situation.
