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Slownenberg said:

If it had launched with all the N64 and Genesis games it has on it now nobody remotely serious would have even thought to ever complain about the price. Right now only people still complaining are just those people who refuse to stop complaining just cuz they've created an identity around complaining about it.

There are still valid criticisms of the NSO service and many people don't like the idea of not "owning" (at least digitally) a game. Not everyone is into retro games. Speaking as a Nintendo fan, I can def see why someone would complain about it. Compared to the competition, NSO's big saving grace is it's annual price point. And even that will most likely go up next gen as they add more things to the service.