I have Express VPN and also run into those kind of problems. What I usually do is change location within the country, so if USA - New York doesn't work, I try USA - Washington DC and I usually end up on one that works. I'm not sure if that's something available with Surfshark.
Yes, that is possible, the region I want (Canada) has 3 different locations, but unfortunately all give the error.
I was on the chat with a few people on the help line and the last one suggested to use the browser extension and not the app. That seems to work for now. *fingers crossed*
Thanks for the info about Express VPN, I was contemplating that one also.
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