Drifting issue in PS5 controllers

[Shiken]

thismeintiel said:

OTBWY said:

Gotta love it when people are this selective when it comes to issues of their favourite platform. Hope the springs in your special triggers don't break like so many others have bro.

I see I ruffled some feathers. Anyway, what the heck are you talking about? I stated it was the same for all 3. Has nothing to do with it being PS. Nintendo and MS are facing lawsuits, and I'm sure they'll have one for Sony, as well.

VAMatt said:

There is no situation where a 1% defect rate that would create a warranty claim within 90 days of purchase of a mass produced product is acceptable.  That's about 10x what most companies consider acceptable (though the accepted level varies by product type).  

That being said, I seriously doubt that 1% of Dualsense controllers are having this problem this close to launch.  If so, that would be pointing to a disaster in the long term, as the controllers age.  

Also, it does not seem likely that there are anywhere close to 15mm Dualsense controllers in the wild at this point.  

You obviously know nothing about mass production then. When you are making millions of products this quickly, a very small number will be defective for one reason or another. Parts are made within tolerances to get the most out of the manufacturing process. This goes especially when we are talking about moving parts and electronics. And, yes, those defects can start showing up immediately or a few weeks/months down the line. 

A 1% defect rate is actually good, with acceptable ones being ~5%.  There's a reason we have warranties. It weeds out those defective parts that may have made it past QA, only to go bad shortly after being bought. This doesn't point at anything systemic for either of the Big 3.

Shiken said:

In what world does less than 5 million PS5 consoles on the market, does that equate to 15M+ Dual Senses being actively used?

And how come the whole "part of mass production" excuse was not present for the Switch?

We are in Feb. I'm sure there are at least 6M PS5s out there, now. Many retailers were selling bundles with a 2nd controller. Many would have bought a 2nd controller on their own. Then, there are people out there, like me, who don't have a PS5, yet, and bought it to use on their PC for now. It did have the best launch sales for a controller ever, at least in the US.

So how many of those 6m PS5's are in the hands of people that would need controllers, and how many are sitting on ebay without any need for a controller?  Furthermore these controllers that come with the console would have to be deducted from the overall number that you are drawing your percentage from, because it should be obvious that for every PS5 on ebay there is one less controller to be used and therefore we would have no way of knowing if it has drift issues or not.

The only retailer selling forced bundles is gamestop, which is just one fish in a vast ocean.

Best launch sales for a controller or not, it is highly unlikely that controller saleas are north of 15 mil when the PS5 itself has not even sold half of that, and even less are in the hands of someone who would use it.  No amount of people picking it up for PC or those buying 2 will make up for that gap.

And keep in mind most people will wait till they have the console to buy a controller.  They are not hard to find like the console is after all.

Last edited by Shiken - on 11 February 2021