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KLXVER on 18 December 2020
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SvennoJ said:

In a twist of events, Steam now seems to be the least consumer friendly place

More threads like these keep popping up

Why are refunds being denied?
Steam really should make an exception to the 2 hour policy with this game. It's borderline unplayable for a lot of people, and I spent a lot of the 6 hours I have troubleshooting and restarting. Steam please let me spend my money on games that I can actually play.

I know bro an actual person saw my review submission and still denied it and basically told me to wait for updates wow.

I gave up on it for now. I'm not playing the game in hope of getting a refund later, but for now we're just told to eat dirt.

The game isn't unplayable, but it certainly doesn't feel like what I paid for. For me it also doesn't really run very stable and my save file has already broken once. Can't say I'm very impressed.

Game keeps crashing on my end, Runs poor, and lots of bugs. I basically threw away my money. I hope steam will pull this game from their store. Game is unfinished.

Sony.MS.GOG offering Refunds, STEAM??
Where is the steam refund? SONY/MS/GOG doesn't care you played it for 100h or whatever you can refund it, Steam limit it to 1-2h when this is a special case here where they should allow a refund with no questions asked like SONY/MS/GOG,

2h is absurd when intro/character creation/crashes+restart/check optimization graphic settings and prologue is more than 2h 100%, you don't get to see the stupid ai/problems/etc in the first 2h

Game prologue takes more than 2 hrs. Bugs become more prevalent after the prologue when the world opens up. That is why we need a refund and cant get it yet.


However most of the replies are attacking the people that want a refund. Cyberpunk has turned the Steam forums incredibly toxic. I usually check the FS2020 forums there, night and day difference. (FS2020 has plenty issues as well and also had a very rocky launch, not this rocky though)

Why are refunds being denied

Thats why not much will be done and publishers hold all the power in this industry. Gamers just cant come together and change the industry for the better. We are too busy rooting for our "teams" and laugh at the misfortune of the fans of other "teams". All we can do now is doing even more research before buying games or just take a chance and hope the publisher will be good to us and the game works.