| KLAMarine said: good on them to offer refunds |
They aren't really though, sigh
https://www.eurogamer.net/articles/2020-12-15-the-cyberpunk-2077-refund-situation-is-a-mess-of-mixed-messages
What is becoming clear is that CD Projekt's statement referenced existing refund policies - and no exceptions are being made for Cyberpunk 2077.
In an emergency investor relations call last night, CD Projekt's SVP of business development, Michał Nowakowski confirmed as much.
"One has to understand: Microsoft and Sony have refund policies for every product that is released digitally on their storefronts," Nowakowski said.
In CD Projekt's statement issued yesterday, it mentioned an email address customers could use if they were turned down for a refund by a retailer. "We will do our best to help you," the company said. But it is unclear exactly what help CD Projekt can offer here, with refunds ultimately at the behest of customer service staff from shops.
Further muddying the waters, CD Projekt co-founder Marcin Iwiński has now said the company is "not encouraging gamers to return the game".
