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A few facts here:

They willingly and knowingly published an unfinished game as a finished product.

They hid footage of last gen console versions on purpose.

They did not apologize for the broken state the game is in.

Refunds for are required by law and should not be considered a concession by the publisher.

That official statement is a joke. And I'm going to continue to laugh at it and also at the people who thought CDP was in any way different from any other AAA publisher.

If you demand respect or gratitude for your volunteer work, you're doing volunteering wrong.