Think about how hard it is to deal with the untrusting, hostile public as a contact tracer
The constant use of misinformation and politicising is having dangerous consequences around the World
https://www.bbc.com/news/stories-55280321
Quote:
"In all honesty, I have been shocked and disgusted by my experience.
The most common negative experiences include frustration at unanswered calls, calls going to voicemail repeatedly, calls being blocked, phones being slammed down when you introduce yourself, and sometimes an unpleasant attitude when the call does get answered. People are called 10 or even 15 times before they are marked as a failed follow-up. Every unsuccessful call has to be documented, further wasting our time.
Very few people could genuinely think it's a scam. When a call goes to voicemail we leave a message explaining that we are from Test and Trace, giving the number we are calling from and asking the individual to look out for calls from that number. They are also invited to check this information on the gov.uk website.
When someone has actually answered the phone, I've had a few shocking exchanges.
For example, when I asked one person to go through the questions with me, the answer was: "Oh I can't just now - because I'm in Starbucks." Now, this person has had a positive test and should be isolating. They've had a text telling them they are Covid-positive, yet they are still out in Starbucks infecting other people!"
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