Digital future will happen maybe as soon as the next generation considering PS5 Digital Edition.
Personally I think the way consoles handle digital needs to improve, specially with refunds. There really should be a simple way to get refunds like it is on various PC store fronts instead of having to contact support and beg.
Secondly, the store needs to not lag. Like seriously. I don't know why my PS store lags but I sure hope that with the PS5, that won't be the case.
Other than that, I don't have much issues as I have been using steam for a very long time and I am happy with digital games.
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