Why I'm Keeping my Switch, and Digital Refunds!

[COKTOE]

JWeinCom said:

COKTOE said:

Yes, and I always do more than make a cursory glance when purchasing, but the Online Compatibile lable that proceeds that page could give a customer the wrong impression.

Online compatibile, to most people, does not mean cloud saves. If one were having a casual conversation with a friend about a game, and the friend mentioned as part of the description that it was online compatibile, they would probably wouldn't think the friend meant it was capable of being patched to fix bugs and nothing else. In fact, if he did frame things in such a way, you may look at him funny. That's just expected. Industry standard. All games do it. Why would you even mention that it's "online compatibile" when it's online functionality is so inconsequential? Not unlike cloud saves. Why lable it like that at all? Keep it as part of the product description, but don't put it out front.  It doesn't seem to be the way MS does things. It certainly isn't this way with PS. I guess all my PS4 games are "online compatibile" by this standard.

Speaking of which, and just as an aside, I find it amusing that this filter produces results that total 3696 games, which is basically the entire Switch library. So why even bother with the distinction?

"Online features require an account and are subject to terms of service and applicable privacy policy (playstationnetwork.com/terms-of-service & playstationnetwork.com/privacy-policy)"

That's from the PS4 store's page for FFVII Remake. So, yeah, it's kind of like that.

If you use the online enabled filter, it does say 3,696 results, which should have been a red flag that not every game in that list meant online multiplayer. If you click on New Super Mario Bros, which you would have to do if you wanted to buy the game through the website, you will see a very clearly labeled box on the bottom of the screen which has, in red and white so it stands on, the particular online features. This isn't really "putting it out front".

On the Switch e-shop itself (at least the US version) there is a section specifically for online multiplayer games, which does not include NSMBU. And the e-shop page makes no mention of online features except for cloud backup.

The website may be poorly designed in that aspect, but if the OP's account is accurate, then he chose the most bizarre way possible to check if the game had multiplayer, and even then scrolling down on the page would have solved the problem. Nothing Nintendo's doing here is deceptive.

Yeah, it was 6AM. Not waking up 6AM, but still awake 6AM. And some other things I won't mention in case there are children reading. *cough. It's on me for not seeing what's there, and for giving, apparently, too much credit to a few posts in this thread far as their accuracy is concerned. There IS a bigger "ONLINE" icon right above the Cloud Saves icon, and I still find the classification of a game that supports server backup saves, and nothing else, as "Online", to be ridiculous, but yes, the relevant information as to what Nintendo considers to be an online game is on display, an inch away from the Online icon. 

Just to be thorough, I visited the eShop, and started from scratch in searching for NSMB-U, and the OP did take an...interesting trip to get to his destination. I saw all the different game sections, including the one for online multiplayer.

As for the comparison to how games are promoted on PSN vs eShop? No, it's different. Terms of service appear on the eShop page as well. There's no big icon like the one on the eShop page ( literally the biggest icon on the page no less ) promoting FFVII as "online". Ultimately, I cannot disagree with the larger point you're making, so I'll mark you down for another score on the big board.

Last edited by COKTOE - on 17 August 2020