thismeintiel on 25 June 2020
They didn't pull a PS3. When Sony screwed up, they fixed their screw up within 3 years. They kept pumping out quality exclusives and got the console price down as quickly as possible. MS fixed their price problem, though they could have afforded to do it much sooner, but almost completely abandoned putting out high quality exclusives. In fact, they did the opposite, pumped out lower quality games and moved them all to PC to improve SW sales. Just less reason to own a Xbox going forward.
