Mass Effect Andromeda hired much of its staff based on diversity instead of skill/experience, and the game performed poorly both gameplay-wise, with many glitches and wonky animations, and sales-wise.
This is false. The issues of ME:A are significantly more complex than a single problem that coincidentally seems to fit a certain narrative. The game had an incredibly turbulent, backbreaking development cycle with multiple reboots etc. and we usually know the fate of such games, such as Duke Nukem Forever (which, according to your perspective, should have been an incredibly successful product), Final Fantasy XV etc.
OT - this has long term effects on Sony's mid and long term market strategies, from what I've seen. Jim Ryan is far more focused on the concept of closed platform and streaming being the future... in fact somewhat aligning himself with what Epic, Microsoft, Google, Disney etc. are doing nowadays.