super_etecoon said:
This always makes customer service troubleshooting a nightmare. People often have issues in their own homes that they just weren't aware of. Electrical outlets, especially older ones, often have very weak grab points for the prongs from a plug. I've even had to tape a few of my surge protectors into the wall to make sure they don't fall out. I know, I know, I probably could have replaced the outlet for the same amount of trouble. I don't always make the best decisions. |
It was real strange scenario, because my PS4 ran fine. My switch would charge with a 3rd party cable. But the dock would flash its light and not work. I guess the Switch Dock and power cable are a bit more sensitive to this type of stuff. It was weird. Where I lived before the new house I did have other electronic equipments fried by electrical surges ...so I am glad I moved out lol
