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ioi said:

@apujanata - there is no issue with constructive criticism of the site, of our numbers or even of me - I welcome and will listen to all of it and where possible offer a response. All members should feel able to speak openly and freely about any issue - that is one of the core values I build this site on. All opinions are welcome.

However, personal insults and saying that I behave like a child are another matter and go against forum rules (nevermind the fact this is my site!!) so Ben is lucky he is still here.

It's not a case of this is the real world, accept it. I have been accepting criticism and opposing views for over 3 years now on this site - I am used to it believe me. I've also said that I don't necessarily disagree with the article overall - vgchartz has a time and a place and it is upto industry people to decide whether they want to use us or not and to understand the limitations of our data. My issue comes with the tone of the article, the twisting of my words to make it look as though I said that data is just "made up" on a regular basis - which is definitely not what I said - and the way in which he disguised his intentions in our initial email conversation. As I said originally, his approach has been deeply unprofessional and all I have done is tried to clear up the factual inaccuracies and unsupported assumptions he made in his article. I don't see what is childish about that.

Well, offensive post (name calling) is unprofessional, but if you ban him from calling you once, that measure is a little bit too harsh, IMO.

You have to realize that once you gave information to journalist, it is their prerogatives to interpret them however they like. Sometime their opinion is favorable to you (like Robert P. article), but sometime it happen the other way around (unfavorable, like the Simon C. article). That is why normal people hate journalist, especially the TV ones.

I am not saying that Simon C. is in the wrong, or Robert P. is in the right, but that is the way journalist work (as far as I know). Hope this experience will make you more cautious when corresponding with journalist in the future.

BTW, I believe I hadn't congratulate you on getting VGC to it's state (big, full of activity and member). Just try to avoid making another mistake like MGS4 in the future (I believe speed is good, but too speedy can cause severe inaccuracy). Try to find a better balance between speed and accuracy, and put more information/disclaimer (like estimated) in the article itself, especially when it is for public consumption.

Good luck, and keep improving (by getting more data sample). And don't forget your promise to keep your site free of charge forever.